Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage insurer accounts, handle premium settlements, and resolve queries efficiently.
- Company: Join a leading insurance firm with a focus on innovation and teamwork.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Great chance to build relationships and develop your career in a supportive environment.
- Why this job: Be part of a dynamic team making a real impact in the insurance industry.
- Qualifications: Previous IBA experience and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
The role has responsibility for the management of a portfolio of Orvia Underwriting Ltd Bureau and Non-Bureau Insurer accounts reporting to the IBA Manager.
The primary purpose of the role is the settlement and collection of Ardonagh Specialty premiums and return premiums to/from both Bureau and Non-Bureau insurance markets. This includes responsibility for arranging appropriate payments to Non-Bureau insurers, account reconciliation, identification and completion of potential offsets, cash allocation, and resolution of queries. The role is also responsible for working with the Business Units to resolve queries preventing the release of collected Bureau premiums and the allocation of signings that do not auto match.
Key Role Accountabilities
- Perform reconciliations of Non-Bureau insurers statements received.
- Follow up on actions and queries as required from the reconciliation.
- Arrange payment of payable balances to the Non-Bureau insurers and produce suitable documentation to provide to the insurers to enable reconciliation.
- Ensure any premium subject to a PPW/PPC is settled in accordance with the payment terms.
- Collect return premiums from Non-Bureau insurers promptly and within agreed procedures and timeframes.
- Identify and action suitable offsets on the Non-Bureau Insurer ledgers to ensure debtor balances are collected promptly.
- Settle balances to Bureau insurers in accordance with department procedures and raise queries with the appropriate Business Unit in relation to any collected premium or treaty balance that cannot be released.
- Liaise with insurers, the IBA Client Team and Business Unit to resolve queries on the insurer statements.
- Handle Notice of Cancellations to conclusion including liaising with the relevant departments.
- Contact insurers using various written and verbal mechanisms to obtain the necessary information to resolve queries.
- Keep suitable records of all communications sent including the updating of the applicable PAS query notes.
- Build and manage relationships with key internal and external stakeholders to ensure the success of the project.
- Ensure compliance with appropriate group policies and procedures.
- Ensure successful completion of training and assessment exercises as assigned from the Compliance and Training Departments.
Qualifications & Experience
- Previous IBA experience is required together with experience of handling Bureau IBA and Reinsurance accounts.
- Global XB & Websure system knowledge preferable but not essential.
Person Specification
- Able to influence various stakeholders both internally and externally.
- IBA experience including Bureau.
- MS Office skills.
- Good communication skills – written and verbal.
- Organised.
- Presentable.
- Determined and resilient.
IBA Account Handler (Insurer) employer: Orvia Underwriting
Contact Detail:
Orvia Underwriting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IBA Account Handler (Insurer)
✨Tip Number 1
Networking is key! Reach out to people in the insurance industry, especially those who work with IBA or have connections to Orvia Underwriting Ltd. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of Bureau and Non-Bureau accounts. We want you to show off your expertise and how you can handle those reconciliations like a pro!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit.
✨Tip Number 4
Check out our website for job openings and apply directly! We love seeing candidates who are proactive and take the initiative to connect with us through our platform.
We think you need these skills to ace IBA Account Handler (Insurer)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IBA Account Handler role. Highlight your previous IBA experience and any relevant skills that match the job description. We want to see how your background fits with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your experience aligns with our needs. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills: Since good communication is key for this role, make sure your written application reflects that. Use clear language and check for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Orvia Underwriting
✨Know Your Numbers
Make sure you brush up on your IBA knowledge, especially around premium settlements and reconciliations. Be ready to discuss specific examples from your past experience where you've successfully managed accounts or resolved queries, as this will show your expertise in handling Bureau and Non-Bureau insurers.
✨Showcase Your Communication Skills
Since the role involves liaising with various stakeholders, practice articulating your thoughts clearly. Prepare to demonstrate how you've effectively communicated with both internal teams and external insurers in previous roles. This could be through role-playing common scenarios or discussing past experiences.
✨Be Organised and Detail-Oriented
The job requires a high level of organisation, so come prepared with a structured approach to your interview. Bring along any relevant documents that showcase your ability to manage multiple tasks, like reconciliations or payment arrangements, and be ready to explain your process.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills, especially regarding query resolution and cash allocation. Think of specific challenges you've faced in previous roles and how you overcame them. This will highlight your resilience and determination, which are key traits for this position.