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- Tasks: Enhance partner experiences and manage key accounts while resolving queries.
- Company: Leading beauty company in Greater London with a passionate team.
- Benefits: Hybrid work model and opportunities for professional development.
- Why this job: Join a dynamic environment dedicated to customer satisfaction and make a real impact.
- Qualifications: At least 2 years of customer service experience and strong communication skills.
The predicted salary is between 36000 - 60000 £ per year.
A leading beauty company in Greater London is seeking a Customer Service Specialist to enhance partner experiences. The role requires at least 2 years of customer service experience, fluency in English, and strong communication skills. You will manage key accounts, resolve queries, and have a keen attention to detail. This position offers a 'Hybrid First' model and opportunities for professional development. Join a passionate team in a dynamic environment dedicated to customer satisfaction.
Hybrid Customer Operations Specialist in London employer: Orveon Global
Contact Detail:
Orveon Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Operations Specialist in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. We want to show how we can handle queries and manage key accounts with ease, so role-play with a friend!
✨Tip Number 3
Show off your attention to detail! During the interview, share specific examples of how you’ve resolved customer issues in the past. This will highlight our skills and experience effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our progress easily.
We think you need these skills to ace Hybrid Customer Operations Specialist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how your background aligns with the role of a Customer Operations Specialist, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing partner experiences and how your attention to detail can make a difference in our team. Keep it engaging and personal!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've resolved customer queries in the past. We love seeing candidates who can think on their feet and provide solutions, so share those success stories with us!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our passionate team dedicated to customer satisfaction!
How to prepare for a job interview at Orveon Global
✨Know Your Customer Service Stuff
Make sure you brush up on your customer service experience. Think of specific examples where you've gone above and beyond for a customer or resolved a tricky situation. This will show the interviewers that you have the skills they’re looking for.
✨Communicate Clearly and Confidently
Since strong communication skills are key for this role, practice articulating your thoughts clearly. You might want to do a mock interview with a friend or family member to get comfortable speaking about your experiences and how they relate to the job.
✨Show Your Attention to Detail
Prepare to discuss how you pay attention to detail in your work. Bring examples of how your keen eye has helped you catch errors or improve processes in previous roles. This will demonstrate that you understand the importance of detail in enhancing partner experiences.
✨Embrace the Hybrid Model
Since this position offers a 'Hybrid First' model, be ready to talk about your experience working in both remote and in-office settings. Share how you stay organised and maintain communication with your team, as this will highlight your adaptability and commitment to collaboration.
