Office Facilities Specialist

Ortus Technologies is a leading technology solutions provider with extensive experience delivering specialist products and services to the mission-critical Emergency Services sector and adjacent markets. As we continue to grow, we are seeking a talented and driven Clinical Application Specialist to join our Business Development and Customer Success teams in a full-time, home-based capacity covering the North of the UK. The role will encompass the North of England, Isle of Man and Scotland.

The Clinical Application Specialist (CAS) – North, will occupy a pivotal position at the intersection of clinical expertise and commercial activity. In addition, the CAS will take a leading role in the development of formal clinical education content underpinning all our clinically-oriented product lines.

The successful candidate will be comfortable engaging with a broad range of stakeholders — from operational leads to executive-level decision-makers — and will demonstrate the confidence and credibility to communicate effectively at all levels. This is a home-based role, though post holders are welcome to utilise any of our office locations in Nottinghamshire, Suffolk, or Clackmannanshire as required. The post holder will be expected to attend our principal site in Nottinghamshire a minimum of three times per month for team events and training.

Core hours are Monday to Friday, 09:00–17:00, with some flexibility required to meet business needs. The role involves a significant volume of travel across the North of the UK, and candidates should be prepared for this as a routine feature of the position.

• Design and develop product-specific educational programmes for delivery by the Clinical Application and Business Development teams, and by customers where applicable.
• Lead the development of eLearning content and manage Ortus Technologies' Learning Management System (LMS).
• Produce thought leadership content — including white papers, articles, and extended communications — to support the company blog and broader marketing activity.

• Conduct pre-sales product demonstrations at customer sites, online, and at exhibitions and events.
• Deliver onboarding and refresher training for new and existing customers.
• Provide remote clinical support to resolve customer queries in a timely and effective manner.
• Supply feedback to business and marketing management regarding reference site performance, competitor activity, customer sentiment, and sales initiatives.

• Support the training and development of internal staff.
• Maintain current and comprehensive product knowledge, including awareness of developments and legislative changes within the resuscitation, cardiovascular, and defibrillation field.
• Participate actively in the Ortus Medical Device Safety Group (MDSG).

Degree in a cardiac or health sciences field, or equivalent clinical qualification. Full UK driving licence and willingness to travel (up to 50% of working time during peak periods). Prior experience in a commercial, pre-sales, or application specialist role. Familiarity with LMS platforms and eLearning content authoring tools. That may mean travelling at short notice, supporting a colleague outside your usual remit, or delivering a proposal at pace.

• Whether conducting a demonstration, attending a conference, or producing written content, you represent Ortus Technologies and our manufacturer partners to the highest standard.

• We celebrate each other's successes, support one another through challenges, and operate as a single, unified commercial team.

Car allowance, discretionary company bonus, pension scheme, private medical insurance, critical illness cover, 23 days annual leave plus bank holidays, optional holiday buy scheme.

All applicants are required to complete an online assessment prior to consideration.