IFA Client Administrator

IFA Client Administrator

Full-Time 35000 - 35000 Β£ / year (est.) No working from home possible
Ortus Psr

At a Glance

  • Tasks: Support financial advisers, coach junior staff, and manage client queries in a dynamic environment.
  • Company: Established independent financial planning firm with a collaborative culture.
  • Benefits: Up to Β£35,000 salary, hybrid work, generous holiday, and strong pension contributions.
  • Other info: Genuine career progression opportunities within a well-resourced national group.
  • Why this job: Take on real responsibility and make a significant impact in a supportive team.
  • Qualifications: Experience in IFA administration and strong product knowledge required.

The predicted salary is between 35000 - 35000 Β£ per year.

Location: Warwick | Salary: Up to Β£35,000 DOE | Hybrid: 2 days from home, 3 in office

Our client, a well-established independent financial planning firm, is seeking an experienced Senior IFA Administrator to join their growing Midlands team. This is a senior Client Services role for an administrator ready to take on real responsibility β€” supporting financial advisers and planners while coaching and developing more junior administrators.

The firm is genuinely independent (non-restricted), so the successful candidate will work across a full range of products β€” investments, pensions, transfers, protection and mortgages β€” and multiple provider platforms including Quilter, Standard Life, Transact, Aviva, Fidelity and Elevate. The variety keeps the work interesting and skills sharp.

As part of a larger, well-resourced national group, the firm also offers genuine stability and career progression alongside a close, well-regarded local team. This is a senior seat rather than a sideways step β€” the successful candidate will own the complex work and help raise the standard across the team. The firm is values-led, collaborative and committed to developing its people, offering the rare combination of a supportive local culture with the backing of a national group.

The role

  • Reporting to the Client Service Managers and advisers, the successful candidate will:
  • Process new business following adviser handover, obtaining LOAs and illustrations and submitting to providers via platform
  • Ensure all compliance documents are in place before submission, in line with the firm's New Business Process
  • Prepare valuation reports, review packs and Post Review Summary reports for client meetings
  • Run Risk Profiler and FE Analytics fund switch reports, processing switches
  • Handle withdrawal instructions, client queries and back-office record accuracy
  • Coach colleagues, deliver training and help the wider team prioritise workload

About the candidate

  • The ideal applicant will have:
  • Experience as an administrator within an IFA or wealth management firm
  • Confidence across multiple products and platforms
  • A natural ability to support junior staff through coaching and training
  • Strong product knowledge and a clear grasp of conduct rules and compliance requirements
  • Exceptional attention to detail, strong organisation, and composure under competing deadlines

Salary and benefits

  • Salary up to Β£35,000 depending on experience
  • Pension: 3% employer contribution with salary sacrifice
  • 23 days holiday plus bank holidays, rising to 25 with service
  • Group life cover at 4x salary, income protection and company sick pay (post-probation)
  • Employee Assistance Programme and financial wellbeing support
  • Hybrid working: up to 2 days from home each week

IFA Client Administrator employer: Ortus Psr

Join a well-established independent financial planning firm in Warwick, where you will thrive in a supportive and collaborative environment that values your growth. With a focus on developing talent, this role offers the opportunity to take on significant responsibilities while coaching junior staff, all within a dynamic team that benefits from the stability of a larger national group. Enjoy a competitive salary, generous holiday allowance, and the flexibility of hybrid working, making it an excellent choice for those seeking meaningful and rewarding employment.

Ortus Psr

Contact Details:

Ortus Psr Recruitment Team

We think you need these skills to ace IFA Client Administrator

Client Services
Financial Planning
Compliance Knowledge
Product Knowledge
Coaching and Training
Attention to Detail
Organisational Skills