Clinical Lead Triage Hub GP (Remote)

About Us: Ortus Health provides high-quality, remote clinical triage services to GP practices across the UK. Our mission is to support general practice by improving access, reducing pressure on clinicians, and delivering safe, efficient patient care through innovation and teamwork. We are seeking experienced and well-organised GPs to join our remote triage team. As a Triage GP with Ortus Health, you will make clinical decisions that directly influence patient outcomes. You’ll be part of a dynamic, supportive team, working remotely but closely connected to the practices we serve.

You will be responsible for reviewing patient contacts across multiple GP practices. This means maintaining clinical oversight, understanding varying local pathways, and staying alert to risk in a busy and fast-moving environment. You’ll use your judgment to manage clinical risk safely, whether that means issuing a prescription, calling a patient, or signposting them to an urgent service. You’ll also provide support to other team members such as care coordinators, receptionists, and pharmacists. This is a remote role with flexible working arrangements. Sessions can be tailored around your existing portfolio career or other commitments.

The Role:

• Demonstrate clinical leadership and strong organisational skills
• Help meet practice clinical governance frameworks and keep protocols up to date
• Liaise with practices to look into complaints or queries
• Interviewing, onboarding and training new clinical staff
• Triage incoming patient contacts from multiple practices using digital platforms
• Make safe and effective clinical decisions based on limited information when required
• Provide telephone consultations as needed
• Issue prescriptions, fit notes, referrals, and safety-netting advice
• Escalate complex or high-risk cases appropriately
• Support the wider remote team, including pharmacists and care coordinators
• Adapt to different clinical systems (e.g., EMIS, SystmOne) and local processes
• Maintain clinical oversight and “keep your eye on the ball” across multiple patient flows
• Accurately document consultations in line with GMC and practice standards
• Audit the work of the rest of the team, including other GPs, pharmacists and care coordinators

Requirements:

• Full GMC registration with a license to practise
• NHS England GP Performers List inclusion
• At least 2 years post-CCT (preferred)
• Experience with triage and remote consultations
• Ability to manage clinical risk safely in a remote environment
• Familiarity with EMIS, SystmOne, or other GP clinical systems like Accurx, Patchs, eConsult etc
• Excellent time management and attention to detail
• Able to remain focused and clinically vigilant while managing multiple practice workflows
• Strong communication skills and a collaborative approach

What We Offer:

• Competitive hourly rates
• Inclusive work from home role
• Supportive IT infrastructure and administrative assistance
• An opportunity to gain experience in a unique, remote setting