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- Tasks: Oversee quality control of immunodiagnostics products and manage testing schedules.
- Company: Join QuidelOrtho, a leader in diagnostics with a mission to improve global health.
- Benefits: Enjoy yearly salary reviews, bonuses, private medical, and a free onsite gym.
- Why this job: Be part of a team that saves lives through innovative diagnostics in a supportive culture.
- Qualifications: A scientific degree or relevant lab experience is essential; teamwork and problem-solving skills are key.
- Other info: Work in a state-of-the-art facility with exceptional career development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
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Client:
Ortho Clinical Diagnostics
Location:
Bridgend, United Kingdom
Job Category:
Other
–
EU work permit required:
Yes
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Job Reference:
44862202510d
Job Views:
5
Posted:
19.08.2025
Expiry Date:
03.10.2025
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Job Description:
The Opportunity
QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most – home to hospital, lab to clinic.
Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all.
As QuidelOrtho continues to grow, we are seeking to appoint a Principal Operations Technician to join our Biovue Quality Compliance department in Pencoed on a permanent basis. This role will work a 24/7 shift pattern (7 shifts across 14 days which include 12-hour days & nights).
About QuidelOrtho, Pencoed
QuidelOrtho has been manufacturing products in South Wales for over 40 years. Our state-of-the-art manufacturing facility, based in Pencoed, employs over 600 people who are involved in the manufacture and supply of clinical laboratory and immunohematology products to sites across the globe.
Our Pencoed team manufacture a large menu of immunohematology products used in transfusion medicine; in addition to a large menu of immunoassay products encompassing a range of disease categories.
On site we have a range of functions operating globally & locally. All our employees are working towards one common goal, to help save and improve lives through diagnostics.
Your new role:
The Principal Operations Technician is responsible for overseeing the quality control of immunodiagnostics products, including testing raw materials, bulk solutions, and finished products. In this role, you will manage the testing schedule and review results to ensure all products meet quality standards before release. This role also involves investigating anomalous results, halting processes when necessary, and leading investigative work in response to customer complaints. Additionally, the Principal Operations Technician is responsible for equipment maintenance, validation, and training other staff members to maintain operational standards.
What You’ll Be Doing:
- As part of the Operational team, to carry out the routine testing and quality control of the range of immunodiagnostics products.
- Complete routine quality control testing on raw materials, bulk solutions and finished product, in accordance with cGMP and GLP, to ensure the quality of Biovue cassettes manufactured at Pencoed.
- Organise testing plan within shift to complete all testing required for batch dispense and release.
- Participate in shopfloor work-flow planning, including weekly planning and interfacing between work groups.
- Be accountable for secondary review of completed testing results.
- Apply final verdict to allow product to be released. Review completed EBR records and review logs as applicable.
- Issue material to applicable jobs to ensure area financial control is maintained.
- Identify any anomalous results and perform first level investigation work in line with area reaction plans.
- Empowered to halt processes and raise deviation records following anomalous observations.
- Design of experiment and perform investigative work in response to customer complaints.
- Write and design testing reports for completed investigation work.
- Perform and report NEQAS testing.
- Maintenance of personal and operational training plans, modules and frameworks in accordance with the Training Certification Program.
- Lead training of staff and maintain training records.
- Operate, calibrate and perform routine manual operations for testing instruments.
- Take ownership of equipment validation and qualification
What You’ll Need to Succeed:
- Scientific degree or relevant laboratory experience
- Experience working in Haematology laboratory and/or relevant experience within QuidelOrtho.
- Planning – Demonstrates a good working knowledge of the proactive application of planning tools for themselves and others
- Organising – Manages work and time effectively to maximise business results.
- Problem solving – Demonstrates competent structured problem-solving skills.
- Communication – Uses appropriate tools and techniques to communicate with peers and line management within and across function.
- Knowledge of QO franchise and Biovue product specifically and its impact on patients
- Teamwork – ability to work effectively in groups and as an individual.
- Detailed technical knowledge of Biovue products and their associated processes and procedures is required
What we offer:
- Yearly Salary Reviews
- Bonus Scheme
- Life Assurance
- Private Medical (If applicable)
- Cycle to Work Scheme
- Free Onsite Gym
- Subsidised Canteen
- 25 days Holidays + 1 QuidelOrtho Day + 8 Bank Holidays (Milestone Increases Available)
- Employee Assistance Programme
- Reward & Recognition Programmes
- State-Of-The-Art facilities
- Exceptional career developmental prospects
- Strong culture centred around collaboration & customer focus.
QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. QuidelOrtho is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform the duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at
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Principal Operations Technician employer: Ortho Clinical Diagnostics
Contact Detail:
Ortho Clinical Diagnostics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Principal Operations Technician
✨Tip Number 1
Familiarise yourself with the specific quality control processes and standards used in immunodiagnostics. Understanding cGMP and GLP regulations will not only help you in interviews but also demonstrate your commitment to maintaining high-quality standards.
✨Tip Number 2
Network with current or former employees of QuidelOrtho, especially those in the Biovue Quality Compliance department. They can provide valuable insights into the company culture and expectations for the Principal Operations Technician role.
✨Tip Number 3
Prepare to discuss your problem-solving skills in detail. Be ready to share specific examples from your past experiences where you successfully identified and resolved issues in a laboratory setting, as this is crucial for the role.
✨Tip Number 4
Showcase your teamwork abilities by highlighting experiences where you collaborated effectively with others. This role requires strong communication and collaboration skills, so be prepared to discuss how you've worked in teams to achieve common goals.
We think you need these skills to ace Principal Operations Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Principal Operations Technician role. Focus on your scientific degree, laboratory experience, and any specific knowledge of immunodiagnostics or quality control processes.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are passionate about the role and how your background makes you a perfect fit for QuidelOrtho. Mention your problem-solving skills and teamwork abilities.
Highlight Relevant Experience: In your application, emphasise any previous roles in quality control or laboratory settings, particularly in Haematology. Discuss specific achievements or projects that demonstrate your ability to manage testing schedules and investigate results.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a role focused on quality control.
How to prepare for a job interview at Ortho Clinical Diagnostics
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Principal Operations Technician. Familiarise yourself with quality control processes, testing protocols, and the specific products you'll be working with. This knowledge will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss examples of how you've tackled challenges in previous roles, especially in a laboratory or quality control setting. Highlight your structured approach to problem-solving and how it has led to successful outcomes.
✨Emphasise Teamwork and Communication
Since this role involves collaboration with various teams, be ready to share experiences that showcase your ability to work effectively in groups. Discuss how you communicate with peers and management to ensure smooth operations and quality standards.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready shows your interest in the company and the role. Ask about the team dynamics, the company's approach to quality assurance, or opportunities for professional development. This not only helps you gather information but also demonstrates your proactive attitude.