Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide onsite IT support and manage incidents for end-user equipment.
- Company: Leading energy company in Greater London with a vibrant work culture.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Why this job: Join a team that supports over 1000 users and enhances user satisfaction.
- Qualifications: Solid technical background in IT support and proficiency in SCCM and MS Office 365.
- Other info: Opportunity to work independently in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading energy company in Greater London is seeking an IT Support Technician to provide onsite support for end-user equipment and ensure high user satisfaction. The role involves managing both first and second-level incidents and requires a solid technical background in IT support.
Candidates should be proficient in tools like SCCM and MS Office 365 and must be able to work independently. This position offers the opportunity to contribute to a vibrant work environment, supporting over 1000 users across multiple locations in the UK.
Onsite IT Support Analyst – Incident & Asset Mgmt employer: Ørsted
Contact Detail:
Ørsted Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite IT Support Analyst – Incident & Asset Mgmt
✨Tip Number 1
Network like a pro! Attend industry meetups or tech events in Greater London. It's a great way to meet potential employers and get your name out there.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your technical expertise with tools like SCCM and MS Office 365. This can really set you apart from the crowd.
✨Tip Number 3
Practice your interview skills! Get a friend to do mock interviews with you, focusing on common IT support scenarios. This will help you feel more confident when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Onsite IT Support Analyst – Incident & Asset Mgmt
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with IT support, especially with tools like SCCM and MS Office 365. We want to see how your skills match the role, so don’t be shy about showcasing your technical background!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Onsite IT Support Analyst role. Share specific examples of how you've managed incidents and supported users in the past.
Show Off Your Problem-Solving Skills: In your application, highlight instances where you've successfully resolved IT issues. We love candidates who can think on their feet and provide excellent user satisfaction, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Ørsted
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially with tools like SCCM and MS Office 365. Be ready to discuss how you've used these tools in past roles and be prepared for any technical questions that might come your way.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've handled first and second-level incidents in the past. Think about specific challenges you faced and how you resolved them, as this will demonstrate your ability to think on your feet and provide effective support.
✨Understand User Satisfaction
Since user satisfaction is key in this role, be ready to talk about how you ensure a positive experience for end-users. Share any strategies you've implemented to improve user feedback or how you've gone above and beyond to help users.
✨Be Ready to Work Independently
This position requires a degree of independence, so be prepared to discuss how you manage your time and tasks without constant supervision. Highlight any experiences where you've successfully worked autonomously and delivered results.
