At a Glance
- Tasks: Support daily operations by managing data, systems, and processes to keep the business running smoothly.
- Company: Fast-growing sales and marketing agency focused on B2B lead generation.
- Benefits: Competitive salary, full training, professional development, and team events.
- Other info: Great career progression opportunities in a supportive and ambitious environment.
- Why this job: Join a dynamic team and explore AI to improve efficiency in operations.
- Qualifications: Organised, detail-oriented, and eager to learn about technology and data management.
The predicted salary is between 27000 - 33000 £ per year.
About Us
We're a fast-growing sales and marketing agency that helps B2B businesses generate high-quality sales opportunities through outbound lead generation, content marketing and strategic campaigns.
Our operations team plays an important role in keeping the business running smoothly.
From managing data and maintaining our systems to supporting internal teams and improving processes, the team ensures everyone has the tools and information they need to do their best work.
We're looking for a proactive and organised Operations Executive who has excellent attention to detail, enjoys solving problems and is interested in using technology and AI to improve how things are done.
If you're keen to learn, comfortable working with data and technology, and take pride in producing accurate work, we'd love to hear from you.
The Role
As an Operations Executive, you'll support the day-to-day systems, data and processes that keep the business running effectively.
You'll help manage datasets, help maintain our CRM and internal tools, produce documentation and support teams across the business with operational tasks.
You'll also assist with onboarding, client reporting and the tracking of key performance indicators.
Alongside your core responsibilities, you'll be encouraged to explore how AI, automation and other technologies can reduce manual work and improve efficiency across the business.
Full training will be provided, so you don't need previous experience with our systems or tools.
Key Responsibilities
- Retrieve and manage datasets from external data providers to support business operations and client activity.
- Cleanse, validate and maintain datasets to ensure information is accurate, consistent and ready for use.
- Assist in overseeing the CRM system, including regular monitoring, updates, data hygiene and general system maintenance.
- Manage internal data and reporting tools, ensuring information is accurate and formulas and functions are applied correctly.
- Use AI tools to support day-to-day tasks such as research, data cleansing, document creation, quality checks and process improvement.
- Support the production and quality checking of internal and client-facing documentation across different teams.
- Provide general operational support to team members, helping to resolve queries and keep day-to-day processes running smoothly.
- Support the Leadership Team by preparing documentation for weekly client meetings and tracking monthly key performance indicators (KPIs).
- Identify opportunities to use AI, automation and other technologies to improve data management, reduce manual work and increase operational efficiency.
- Help test and introduce new tools and processes, ensuring they are practical, reliable and easy for the wider team to use.
About You
We're looking for someone who is organised, curious and willing to learn.
You'll be comfortable working with information, following processes and taking the time to make sure your work is accurate.
You'll also enjoy learning how different systems work and finding practical ways to make everyday tasks easier.
Ideally, you'll have
- Excellent attention to detail and pride in producing accurate, high-quality work.
- Strong organisational skills and the ability to manage different tasks and priorities.
- Confidence using technology and an interest in learning new systems and tools.
- An interest in AI and how it can be used responsibly to improve day-to-day work.
- A proactive approach and willingness to ask questions, solve problems and take ownership of tasks.
- Good written and verbal communication skills.
- The ability to work both independently and collaboratively as part of a team.
- Confidence working with numbers, data and spreadsheets.
- A willingness to learn from feedback and continually develop your skills.
Experience with spreadsheets, CRM systems, data management or AI tools would be helpful, but it is not essential.
What We Offer
- Competitive salary.
- Full training and ongoing support.
- Professional development and opportunities to learn about operations, data management, AI and emerging technologies.
- A supportive, collaborative and ambitious team.
- Company socials and team events.
- Clear progression opportunities as the agency continues to grow.
If you're organised, enjoy working with data and technology, and want to begin or develop your career in operations within an ambitious and growing agency, we'd love to hear from you.
Operations Executive in Milton employer: ORRJO
At ORRJO, we pride ourselves on being an exceptional employer that fosters a collaborative and dynamic work environment in the heart of Glasgow. Our commitment to employee growth is evident through ongoing training opportunities, clear career progression paths, and a culture that values curiosity and innovation. With a focus on meaningful work, our Research Assistants play a crucial role in shaping strategies for diverse B2B technology clients, all while enjoying a healthy work-life balance with a four-day work week and generous annual leave.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Executive in Milton
✨Get to Grips with Data Visualisation Tools
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✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like ORRJO!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
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We think you need these skills to ace Operations Executive in Milton
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at ORRJO, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at ORRJO
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with ORRJO’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
