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- Tasks: Support clients and partners with billing, collections, and matter management.
- Company: Dynamic law firm focused on client engagement and professional growth.
- Benefits: Competitive salary, flexible working hours, and opportunities for career advancement.
- Why this job: Join a vibrant team and enhance your skills while making a real impact.
- Qualifications: Two years of billing experience and proficiency in relevant software.
- Other info: Collaborative environment with a focus on personal development and teamwork.
The predicted salary is between 36000 - 60000 £ per year.
To provide support to designated partners, primarily focusing on the TCG team, assisting in client and matter opening Conflicts, Anti Money Laundering and managing inventory, including monitoring time records and liaising with partners and clients regarding billing and collections.
To build relationships with designated clients from inception through to completion in order to maximise revenues through timely resolution of queries and maximising billing and collections.
To report to the Finance Supervisor, working with the finance and management teams across the firm.
Responsibilities
- Preparing bills in accordance with the firm's billing policies and UK VAT legislation, ensuring the bills are posted to CMS, signed by the Partner (either electronically or in person), saved to management workspace and sent out to the clients each month.
- Regularly reviewing the Prebill Manager and processing any changes as required.
- Escalating complex items or issues to the Finance Supervisor where necessary.
- Uploading any e-bills into the appropriate e-billing website and liaising with the e-billing team as necessary.
- Arranging the matter openings for the Company Secretarial matters and assisting with Client and Matter Openings (as required) for other matters, including initiating conflicts searches and obtaining anti money laundering documentation as required.
- Ensuring engagement letters are sent to clients, fee alerts are set up at matter level and fee arrangements, including currency, are correctly documented within matter opening forms.
- Ongoing monitoring of all matters for designated partners to prompt billing and to ensure residual WIP is written off on completion of the matter as appropriate.
- Arranging monthly inventory review meetings with designated partners to discuss inventory and ensure all are aware of any fee alerts and billing arrangements on the matters. Summarising meeting in email to Partners/Finance Supervisor and updating expert collections.
- Processing time transfers at lawyer and secretary request and recording reasons for transfers.
- Conducting client reviews verifying client/matter arrangements.
- Creating and distributing weekly WIP updates to clients when requested.
- Liaising with clients regarding Accounts Receivables on a monthly basis to ensure invoices have been received and dealing with any issues promptly.
- Updating comments into the Expert Collections module and escalating any issues to the Finance Supervisor/Collections coordinator.
- Processing write-offs in accordance with the firm's policy and saving evidence in the firm management system.
- Client facing responsibility as and when required.
- Providing backup for other departments billing requirements where necessary.
- Providing AR and WIP updates in response to audit queries as requested.
- Undertaking any ad-hoc project work as required.
Qualifications
- Minimum of two years of billings and collections experience, preferably in a law firm or professional services environment.
- Proficiency in billing software (preferably Aderant) and Microsoft Office Suite, especially Excel.
- Excellent attention to detail and organisational skills.
- Proactive and solution oriented.
- Confident in dealing with clients and senior management.
- Ability to work independently and collaboratively in a team environment.
- Strong communication skills, both written and verbal.
Client Engagement Coordinator in London employer: Orrick, Herrington & Sutcliffe LLP
Contact Detail:
Orrick, Herrington & Sutcliffe LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Engagement Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in client engagement or finance. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show up not just with your skills, but also with a solid understanding of how you can fit into their team and contribute to their goals.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experience in billing and collections confidently when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Client Engagement Coordinator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Engagement Coordinator role. Highlight your billing and collections experience, especially if you've worked in a law firm or professional services before. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that relate to the responsibilities listed in the job description. We love seeing enthusiasm and a personal touch!
Show Off Your Attention to Detail: Since this role requires excellent attention to detail, make sure your application is free from typos and errors. Double-check everything before you hit send. We appreciate candidates who take pride in their work!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Orrick, Herrington & Sutcliffe LLP
✨Know Your Numbers
Make sure you brush up on your billing and collections knowledge. Familiarise yourself with UK VAT legislation and the specific billing software mentioned in the job description, like Aderant. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Organisational Skills
Prepare examples of how you've managed multiple tasks or projects simultaneously in previous roles. Highlight your attention to detail and how you've successfully monitored time records or handled client queries. This will demonstrate your ability to thrive in a busy environment.
✨Build Rapport
Since this role involves liaising with clients and partners, practice your communication skills. Think of ways to build rapport quickly, perhaps by discussing common interests or showing genuine interest in their needs. This will help you stand out as someone who can foster strong relationships.
✨Be Proactive
Prepare to discuss how you've taken initiative in past roles. Whether it was resolving a complex billing issue or suggesting improvements to processes, showcasing your proactive nature will align perfectly with the expectations for this position.
