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- Tasks: Be the go-to person for scheduling repairs and assisting residents.
- Company: Join a growing property company with a friendly team atmosphere.
- Benefits: Enjoy free onsite parking and potential for permanent employment.
- Why this job: Great opportunity to develop your skills in a supportive environment.
- Qualifications: Intermediate IT skills and strong communication abilities are a must.
- Other info: Immediate start available for the right candidate.
The predicted salary is between 20000 - 30000 £ per year.
Due to continued growth an established property company have an opening for a Customer Service Administrator. The role involves acting as first point of contact for residents and clients to schedule repairs, working as part of a friendly team with opportunity to develop within the organisation, you must be available for an immediate start. Temp to Perm | Salary: £25,000 p/a | 8am start Free onsite parking Key Responsibilities: Schedule and coordinate repair works Answer telephone calls from residents and clients regarding repairs Generate and distribute job sheets and correspondence regarding individual jobs Collate all relevant information regarding individual jobs Order parts as requested by operatives Allocate work to operatives in conjunction with supervisors and managers Liaise with customers and operatives regarding job completion and return visits and enter the information onto the IT system File and maintain paperwork in accordance with quality assurance procedures Key Skills IT literacy including Word, Excel, PowerPoint, & Email (Intermediate level) Verbal & Written communication skills Excellent Organisational Skills and an ability to work under pressure …
Customer Service Administrator employer: ORP Recruitment
Contact Detail:
ORP Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Familiarize yourself with the property management industry. Understanding common issues residents face and how to address them will help you stand out during the interview process.
✨Tip Number 2
Brush up on your IT skills, especially in Word, Excel, and email communication. Being able to demonstrate your proficiency in these tools can give you an edge over other candidates.
✨Tip Number 3
Practice your verbal communication skills. Since you'll be the first point of contact for residents and clients, being able to communicate clearly and effectively is crucial.
✨Tip Number 4
Show your organizational skills by preparing examples of how you've managed multiple tasks or projects in the past. This will illustrate your ability to work under pressure and prioritize effectively.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Customer Service Administrator. Highlight your experience in scheduling, coordinating, and communicating effectively with clients and residents in your application.
Tailor Your CV: Customize your CV to reflect the key skills mentioned in the job description, such as IT literacy and excellent organizational skills. Use specific examples from your past experiences that demonstrate these abilities.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your availability for an immediate start and how your skills align with the company's needs.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as clear communication is crucial for this role.
How to prepare for a job interview at ORP Recruitment
✨Show Your Communication Skills
As a Customer Service Administrator, you'll be the first point of contact for residents and clients. Make sure to demonstrate your verbal and written communication skills during the interview. Practice clear and concise responses to common questions.
✨Highlight Your Organizational Abilities
This role requires excellent organizational skills. Be prepared to discuss how you manage multiple tasks and prioritize effectively. Share specific examples from your past experiences that showcase your ability to stay organized under pressure.
✨Familiarize Yourself with IT Tools
Since the job involves using IT systems like Word, Excel, and Email, brush up on these tools before the interview. You might be asked about your proficiency, so be ready to discuss how you've used these applications in previous roles.
✨Demonstrate Teamwork
The position involves working as part of a friendly team. Prepare to talk about your experience collaborating with others. Highlight any instances where you contributed to a team project or helped resolve conflicts within a team setting.
