At a Glance
- Tasks: Identify repair opportunities and create accurate quotations for clients.
- Company: Join ORONA, a global leader in lift technology with a strong European presence.
- Benefits: Competitive pay, generous leave, pension scheme, and health support.
- Other info: Dynamic work environment with ongoing training and career growth opportunities.
- Why this job: Make a real impact in the lift industry while building client relationships.
- Qualifications: Experience in the lift industry and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
At ORONA, we are global leaders in the design, manufacture, installation, maintenance and modernisation of lifts, escalators, moving ramps and walkways. Operating in over 100 countries, with 330,000 lifts worldwide using our technology and 2 manufacturing plants, we are proud to be Number 1 in Europe for complete lift production capacity.
The Role
Responsible for identifying repair work opportunities; compiling quotations for repair works and progressing with customers to gain chargeable orders. Liaises with service & account managers in regional offices to maximise chargeable repair order opportunities. Reviews customer orders gained and accurately prepares repairs package for handover to relevant Repairs Supervisor for completion.
Key Responsibilities
- Review maintenance reports and engineer notes to identify repair opportunities.
- Create accurate, timely quotations for repairs and insurance requests.
- Follow up with clients to ensure quotes are received and understood.
- Convert quotes into orders by building trust and offering solutions.
- Support admin tasks in the regional service office, including handling calls.
Qualifications
- Previous experience in the lift industry is essential, ideally in a sale or estimating capacity.
- Strong interpersonal and communication skills, with the ability to build effective relationships with clients.
- Excellent organizational skills and the ability to manage multiple tasks in a fast‑paced environment.
- Proficiency in IT tools and systems related to quoting and customer management.
Benefits
- Competitive pay that reflects your skills and experience.
- Enjoy 25 days of annual leave, increasing to 30 with service, and 8 public holidays.
- Benefit from a pension scheme with increasing company contributions as you grow with us.
- Life Insurance to support you and your loved ones.
- Medical Cash Back Plan to help with health costs, plus access to 24/7 GP services.
- Enhanced leave for family-related events and emergencies.
- Employee Assistance Programme offering confidential support for personal or work‑related challenges.
- Eyecare vouchers to help keep your vision sharp.
- Long Service Awards to celebrate your milestones with us.
- Earn a Recruitment Referral Fee by helping us find top talent.
- Ongoing Training & Development opportunities to support your career journey.
Repairs Estimator (Sunbury) in Sunbury-on-Thames employer: Orona
At ORONA, we pride ourselves on being a leading employer in the lift industry, offering a dynamic work environment in Sunbury that fosters professional growth and development. Our commitment to employee well-being is reflected in our competitive pay, generous leave policies, and comprehensive benefits, including a robust pension scheme and medical support. Join us to be part of a collaborative team where your contributions are valued, and you can make a meaningful impact in a global company.
