At a Glance
- Tasks: Perform lift repairs and maintenance while ensuring customer satisfaction.
- Company: Join Orona, Europe's leading lift manufacturer with a global presence.
- Benefits: Enjoy competitive salary, company vehicle, and 25 days holiday plus bank holidays.
- Why this job: Be part of a dynamic team making lifts safer and more efficient.
- Qualifications: NVQ 3 in Lift Engineering and strong customer skills required.
- Other info: Flexible hours, excellent overtime opportunities, and rewards for long-term service.
The predicted salary is between 36000 - 60000 Β£ per year.
ORONAβs activities are focused on the design, manufacture, installation, maintenance, and modernisation of lifts, escalators, moving ramps and walkways. Operating in 100 countries, we have 330,000 lifts worldwide using our technology. With 2 manufacturing plants, Orona is Number 1 in Europe in terms of complete lift production capacity.
We are looking for a Lift Repair Engineer to join our Service team to cover our Sunbury repairs. As an experienced Lift Engineer you will be responsible for:
- Carrying out regular planned preventative maintenance and service visits
- Attending lift breakdown callouts to carry out minor lift repairs
- Meeting agreed customer response times, building relationships with our clients
- Providing regular updates to the Service Manager and becoming an integral part of the regional 24/7 Standby/Callout rota
- Solving issues across a portfolio of Orona and competitor lifting equipment and carrying out basic LG1 examinations
- Problem solving and working on your own initiative
We strive to be a great place to work and to offer a wide range of experiences and opportunities that will help you to achieve your career and personal goals.
To qualify for this vacancy we would expect you to have:
- NVQ 3 in Lift Engineering
- Experience of working with Lifts
- Strong customer skills
- A valid UK Driving License
- Flexible Hours
Benefits include:
- Competitive salary
- Company vehicle
- 25 days holiday + bank holidays
- GP24 service - unlimited access with qualified GPs 24 hours all year round
- Orona Rewards scheme giving discounts with over 800 retailers
- Access to Eye Test vouchers
- Excellent opportunities for overtime
- Awards given for long term company service
- Competitive company sick pay scheme
- Access to company recruitment referral scheme
- Life assurance
Requirements:
- Senior Repairs Engineer - NVQ 3, LEIA Units 1 (Introduction to Lift Technology), 15 (Fundamentals of Lift Technology), 9 (Managing Safely) + 2 other units from 12 (Electronic Systems & Controls for Lifts), 17 (Advanced Lift Technology - Electrical), 16 (Advanced Lift Technology - Mechanical)
- Repairs Engineer - NVQ 3, LEIA Units 1 (Introduction to Lift Technology), 15 (Fundamentals of Lift Technology)
- Must have valid UK Driving Licence
- Certified under Construction Skills Certification Scheme (CSCS) or able to achieve
Repair Engineer (Lifts) in Sunbury-on-Thames employer: Orona
Contact Detail:
Orona Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Repair Engineer (Lifts) in Sunbury-on-Thames
β¨Tip Number 1
Network like a pro! Reach out to your contacts in the lift engineering field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
β¨Tip Number 2
Get your hands dirty! If you can, volunteer for projects or internships related to lift repair. This not only boosts your CV but also shows potential employers that you're passionate and proactive about your career.
β¨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge and customer service skills. Be ready to discuss specific examples of how you've solved problems in the past β this is key for a role like Lift Repair Engineer!
β¨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. Plus, it gives you a better chance to stand out!
We think you need these skills to ace Repair Engineer (Lifts) in Sunbury-on-Thames
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your experience with lifts and any relevant qualifications like NVQ 3 in Lift Engineering. We want to see how your skills match up with what we're looking for, so donβt hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for lift engineering and why you want to join our team at Orona. Keep it friendly and professional, and let us know how you can contribute to our service team.
Show Off Your Customer Skills: Since building relationships with clients is key, make sure to mention any customer service experience you have. We love candidates who can communicate well and solve problems on their own initiative!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the easiest way for us to receive your application and ensures youβre considered for the role. Plus, it shows youβre keen on joining our team!
How to prepare for a job interview at Orona
β¨Know Your Lifts
Make sure you brush up on your knowledge of lift technology and the specific systems used by Orona. Familiarise yourself with common issues and repairs, as well as the latest advancements in lift engineering. This will show that you're not just qualified, but genuinely interested in the role.
β¨Customer Service is Key
Since this role involves building relationships with clients, prepare examples of how you've successfully handled customer interactions in the past. Think about times when you went above and beyond to solve a problem or improve a client's experience. This will demonstrate your strong customer skills.
β¨Be Ready for Problem-Solving
Expect to be asked about your approach to troubleshooting and resolving lift issues. Prepare to discuss specific scenarios where you had to think on your feet and use your initiative. Highlight your ability to work independently while still being part of a team.
β¨Show Your Flexibility
With the role requiring flexible hours and participation in a 24/7 standby rota, be prepared to discuss your availability and willingness to adapt. Share any previous experiences where you had to adjust your schedule or take on unexpected challenges, showcasing your commitment to the job.