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- Tasks: Maintain and repair stairlifts while providing excellent customer service.
- Company: Join Orona, Europe's leading lift manufacturer with a global presence.
- Benefits: Enjoy competitive salary, generous holiday, and comprehensive health benefits.
- Why this job: Be part of a dynamic team making a real difference in people's mobility.
- Qualifications: NVQ Level 3 in Lift Engineering and strong customer skills required.
- Other info: Flexible hours and great career development opportunities await you.
The predicted salary is between 30000 - 42000 £ per year.
ORONA’s activities are focused on the design, manufacture, installation, maintenance, and modernisation of lifts, escalators, moving ramps and walkways. Operating in 100 countries, we have 330,000 lifts worldwide using our technology. With 2 manufacturing plants, Orona is Number 1 in Europe in terms of complete lift production capacity.
We are looking for NVQ Level 3 qualified or part qualified Platform / Stairlift Service Engineers to join our Service team covering the London and South / South East areas. As an experienced Engineer you will be responsible for:
- Carrying out regular planned preventative maintenance and service visits
- Attending stairlift breakdown callouts to carry out minor stairlift repairs
- Meeting agreed customer response times, building relationships with our clients
- Providing regular updates to the Service Manager and becoming an integral part of the regional 24/7 Standby/Callout rota
- Problem solving and working on your own initiative
To qualify for this vacancy we would expect you to have:
- NVQ 3 in Lift Engineering
- Experience of working with Lifts
- Strong customer skills
- A valid UK Driving License
- Flexible Hours
Benefits include:
- Competitive salary
- 25 days holiday (rising to 30 days with service) + 8 days Bank Holidays
- Pension (Company contributions rising with service)
- Life Assurance
- Medical Cash Back Plan
- Enhanced Family Friendly Leave
- GP24/7
- Employee Assistance Program
- Eyecare vouchers
- Long Service Awards
- Recruitment referral fee
- Training and Development opportunities
We strive to be a great place to work and to offer a wide range of experiences and opportunities that will help you to achieve your career and personal goals.
StairLift Service Engineer employer: Orona
Contact Detail:
Orona Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land StairLift Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the lift engineering field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! If you can, volunteer for projects or offer to help out with maintenance tasks. This not only boosts your skills but also shows potential employers that you're proactive and passionate about the industry.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge and customer service skills. Be ready to share specific examples of how you've solved problems in the past – it’ll show you’re the right fit for the role!
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are eager to join our team. Plus, it gives you a chance to showcase your enthusiasm for working with us at Orona.
We think you need these skills to ace StairLift Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your NVQ Level 3 qualification and any relevant experience with lifts. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about working as a Stairlift Service Engineer and how your customer skills can help us build strong relationships with our clients.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in the past. We love engineers who can think on their feet and work independently, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Orona
✨Know Your Stuff
Make sure you brush up on your technical knowledge about stairlifts and lifts in general. Be ready to discuss your NVQ Level 3 qualifications and any relevant experience you've had. This will show that you're not just qualified, but also genuinely interested in the field.
✨Customer Skills Matter
Since strong customer skills are a must for this role, think of examples where you've successfully built relationships with clients or resolved issues. Prepare to share these stories during the interview to demonstrate your ability to connect with customers.
✨Be Ready for Problem Solving
Expect questions that test your problem-solving abilities. Think of scenarios where you've had to troubleshoot or work independently. Highlight your initiative and how you approach challenges, as this is key for a Service Engineer.
✨Flexibility is Key
With flexible hours being part of the job, be prepared to discuss your availability and willingness to adapt. Show that you're open to working on the 24/7 standby/callout rota and can manage your time effectively to meet customer response times.
