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For Companies At a Glance
- Tasks: Perform maintenance and service visits for lifts, ensuring customer satisfaction.
- Company: Join Orona, Europe's leading lift manufacturer with a global presence.
- Benefits: Enjoy competitive salary, generous holiday, and comprehensive health benefits.
- Why this job: Be part of a dynamic team making a real difference in the lift industry.
- Qualifications: NVQ 3 in Lift Engineering and strong customer skills required.
- Other info: Flexible hours and excellent training opportunities for career growth.
The predicted salary is between 30000 - 42000 £ per year.
About Us
ORONA's activities are focused on the design, manufacture, installation, maintenance, and modernization of lifts, escalators, moving ramps and walkways. Operating in 100 countries, we have 330,000 lifts worldwide using our technology. With 2 manufacturing plants, Orona is Number 1 in Europe in terms of complete lift production capacity.
We are looking for Service Engineers to join our Service team in Glasgow and surrounding areas. If you have a comprehensive Lift engineering background, including an NVQ 3 in Lift Engineering or equivalent – we want to hear from you!
Responsibilities
- Carrying out regular planned preventative maintenance and service visits
- Meeting agreed customer response times, building relationships with our clients
- Providing regular updates to the Service Supervisor / Service Manager
- Problem solving and working on your own initiative
Qualifications
- NVQ 3 in Lift Engineering
- Experience of working with Lifts
- Strong customer skills
- A valid UK Driving License
- Flexible Hours
We strive to be a great place to work and to offer a wide range of experiences and opportunities that will help you to achieve your career and personal goals.
Benefits include
- Competitive salary
- 25 days holiday (rising to 30 days with service) + 8 days Bank Hols
- Pension (Company contributions rising with service)
- Life Assurance
- Medical Cash Back Plan
- Enhanced Family Friendly Leave
- GP24/7
- Employee Assistance Program
- Eyecare vouchers
- Long Service Awards
- Recruitment referral fee
- Training and Development opportunities
What you should do next
If you're a motivated individual with a passion for the lift and elevator industry, we invite you to apply for this position. If you want to find out more information and would like to be considered for a role at Orona, please click the APPLY NOW button and send us your CV.
Requirements
- Lift Maintenance: Able to complete basic service and maintenance requirements for most types of lifts.
- Customer Focus: Aims to build effective relationships with internal and external customers, gaining their trust and respect through meeting and exceeding their expectations.
- Health, Safety and Environment: Fully understands the risks and all HSE aspects of role and proactively implements laid down procedures under own initiative.
Service Engineer in Glasgow employer: Orona
Contact Detail:
Orona Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the lift engineering field. Attend industry events or local meet-ups to chat with potential employers and get your name out there.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a list of projects you've worked on that highlight your lift engineering expertise. This can really impress during interviews and set you apart from other candidates.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by doing mock sessions with friends or family. Focus on common questions related to lift maintenance and customer service to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing passionate candidates who are eager to join our team at Orona.
We think you need these skills to ace Service Engineer in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in lift engineering and any relevant qualifications like your NVQ 3. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the lift industry and how you can contribute to our team. Keep it friendly and professional – we love a bit of personality!
Show Off Your Customer Skills: Since building relationships with clients is key, make sure to mention any customer service experience you have. We want to know how you’ve gone above and beyond to meet customer expectations in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to us quickly. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Orona
✨Know Your Stuff
Make sure you brush up on your lift engineering knowledge. Be ready to discuss your experience with different types of lifts and any specific maintenance tasks you've handled. This will show that you're not just qualified, but genuinely passionate about the industry.
✨Customer Service is Key
Since this role involves building relationships with clients, think of examples where you've gone above and beyond for customers. Prepare to share how you handle difficult situations and maintain a positive rapport, as this will highlight your strong customer skills.
✨Show Your Problem-Solving Skills
Service Engineers often face unexpected challenges. Be prepared to discuss specific instances where you've solved problems independently. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your initiative.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or future projects. This shows your interest in the role and helps you gauge if it's the right fit for you.
