At a Glance
- Tasks: Perform maintenance and service on lifts and escalators while building client relationships.
- Company: Join Orona UK, a leading lift manufacturer with a global presence.
- Benefits: Enjoy a company vehicle, flexible hours, and discounts at over 800 stores.
- Why this job: Be part of a top European company and make a difference in people's daily lives.
- Qualifications: NVQ 3 in Lift Engineering or equivalent and strong customer skills required.
- Other info: Great training opportunities and awards for long-term service.
The predicted salary is between 30000 - 42000 £ per year.
About Us
ORONA\’s activities are focused on the design, manufacture, installation, maintenance, and modernization of lifts, escalators, moving ramps and walkways. Operating in 100 countries, we have 330,000 lifts worldwide using our technology. With 2 manufacturing plants Orona is Number 1 in Europe in terms of complete lift production capacity.
Service ONLY Engineer
Role overview — No Call Outs. Based in Glasgow and surrounding areas as part of our Service team.
Responsibilities
- Carrying out regular planned preventative maintenance and service visits
- Meeting agreed customer response times, building relationships with our clients
- Providing regular updates to the Service Supervisor/Service Manager
- Problem solving and working on your own initiative
We are looking for a Service ONLY Engineer with a comprehensive lift engineering background. An NVQ 3 in Lift Engineering or equivalent is preferred.
Qualifications
- Lift engineering background
- NVQ 3 in Lift Engineering or equivalent (or recognised alternative)
Benefits Include
- Competitive salary
- 25 days holiday (rising to 30 days with service) + 8 days Bank Holidays
- Pension (Company contributions rising with service)
- Life Assurance
- Medical Cash Back Plan
- Enhanced Family Friendly Leave
- GP24/7
- Employee Assistance Program
- Eyecare vouchers
- Long Service Awards
- Recruitment referral fee
- Training and Development opportunities
What You Should Do Next
If you\’re a motivated individual with a passion for the lift and elevator industry, we invite you to apply for this position. If you want to find out more information and would like to be considered for a role at Orona, please click the APPLY NOW button and send us your CV.
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Service Engineer employer: Orona UK
Contact Detail:
Orona UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Orona UK on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your lift engineering knowledge. We should be ready to discuss our experience and how we can solve problems on the job.
✨Tip Number 3
Show off those customer skills! Think of examples where we've gone above and beyond for clients. It’s all about building relationships, so let’s highlight that in our conversations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily.
We think you need these skills to ace Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with lifts and customer service skills. We want to see how your background aligns with the Service Engineer role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with Orona UK and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We’re looking for someone who can think on their feet and work independently, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Orona UK
✨Know Your Stuff
Make sure you brush up on your knowledge of lift engineering and the specific services Orona provides. Familiarise yourself with their products and recent projects, as this will show your genuine interest in the role and the company.
✨Showcase Your Customer Skills
Since the role involves building relationships with clients, prepare examples of how you've successfully interacted with customers in the past. Think about times when you resolved issues or went the extra mile to ensure customer satisfaction.
✨Problem-Solving Scenarios
Be ready to discuss how you approach problem-solving, especially in a technical context. Prepare a couple of scenarios where you identified a problem, took initiative, and implemented a solution. This will demonstrate your ability to work independently.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, training opportunities, or the company's future projects. This shows that you're not just interested in the job, but also in how you can grow within the company.