At a Glance
- Tasks: Join our team as a Service Engineer, maintaining and servicing lifts and escalators.
- Company: Orona is Europe's leading lift manufacturer, operating in 100 countries with 330,000 lifts worldwide.
- Benefits: Enjoy flexible hours, a company vehicle, and discounts at over 800 stores.
- Why this job: Be part of a diverse team, solve problems, and build strong client relationships in a rewarding environment.
- Qualifications: You need an NVQ 3 in Lift Engineering and strong customer skills.
- Other info: We value diversity and welcome applicants from all backgrounds.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
Service ONLY Engineer
About Us
ORONA's activities are focused on the design, manufacture, installation, maintenance, and modernization of lifts, escalators, moving ramps and walkways. Operating in100 countries, we have330,000 liftsworldwide using our technology. With2 manufacturing plantsOrona isNumber 1 in Europein terms of complete lift production capacity.
Service ONLY Engineer
We are looking for aService ONLY Engineer(No Call Outs) to join our Service team in Glasgow and surrounding areas. As a Service Engineer you will be responsible for:
- Carrying out regular planned preventative maintenance and service visits
- Meeting agreed customer response times, building relationships with our clients
- Providing regular updates to the Service Supervisor/ Service Manager
- Problem solving and working on your own initiative
If you have a comprehensive Lift engineering background, including an NVQ 3 in Lift Engineering or equivalent we want to hear from you!
We strive to be a great place to work and to offer a wide range of experiences and opportunities that will help you to achieve your career and personal goals.
Benefits include:
- Competitive salary
- 25 days holiday (rising to 30 days with service) + 8 days Bank Hols
- Pension (Company contributions rising with service)
- Life Assurance
- Medical Cash Back Plan
- Enhanced Family Friendly Leave
- GP24/7
- Employee Assistance Program
- Eyecare vouchers
- Long Service Awards
- Recruitment referral fee
- Training and Development opportunities
What you should do next:
If you're a motivated individual with a passion for the lift and elevator industry, we invite you to apply for this position. If you want to find out more information and would like to be considered for a role at Orona, please click the APPLY NOW button and send us your CV.
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Service Engineer employer: Orona UK
Contact Detail:
Orona UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer
✨Tip Number 1
Familiarise yourself with Orona's products and services. Understanding their specific lift and escalator technologies will help you demonstrate your knowledge during any interviews or discussions.
✨Tip Number 2
Network with current or former employees of Orona. Engaging with them on platforms like LinkedIn can provide you with insider insights about the company culture and expectations for the Service Engineer role.
✨Tip Number 3
Prepare to discuss your problem-solving skills in detail. Since the role requires working on your own initiative, think of specific examples where you've successfully resolved issues in previous engineering roles.
✨Tip Number 4
Showcase your customer service skills. As building relationships with clients is crucial, be ready to share experiences where you've effectively communicated and maintained positive client interactions.
We think you need these skills to ace Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in lift engineering, particularly any roles that involved maintenance and service. Emphasise your NVQ 3 qualification and any specific skills that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the lift and elevator industry. Mention how your background and skills make you a perfect fit for the Service Engineer role at Orona, and express your enthusiasm for contributing to their team.
Highlight Customer Skills: Since strong customer skills are essential for this position, provide examples in your application of how you've successfully built relationships with clients in previous roles. This will demonstrate your ability to meet customer response times effectively.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Orona UK
✨Showcase Your Technical Knowledge
As a Service Engineer, it's crucial to demonstrate your understanding of lift engineering. Be prepared to discuss your experience with maintenance and service visits, and highlight any specific technical skills or projects you've worked on that relate to lifts and escalators.
✨Emphasise Customer Relationship Skills
Since building relationships with clients is key in this role, share examples of how you've successfully interacted with customers in the past. Discuss how you handle customer queries and ensure their satisfaction, as this will show your potential employer that you're a good fit for their team.
✨Problem-Solving Scenarios
Prepare to discuss specific instances where you've encountered challenges in your previous roles and how you resolved them. This will demonstrate your ability to work on your own initiative and tackle problems effectively, which is essential for a Service Engineer.
✨Know the Company and Its Values
Research Orona and understand their mission, values, and the services they provide. Being knowledgeable about the company will not only help you answer questions more effectively but also show your genuine interest in being part of their team.