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- Tasks: Join our team as a Service Engineer, maintaining and servicing lifts and escalators.
- Company: Orona is Europe's leading lift manufacturer, operating in 100 countries with 330,000 lifts worldwide.
- Benefits: Enjoy flexible hours, a company vehicle, discounts, and 25 days holiday plus bank holidays.
- Why this job: Be part of a diverse team, solve problems, and build relationships while advancing your career.
- Qualifications: You need an NVQ 3 in Lift Engineering and strong customer skills.
- Other info: We value creativity and welcome applicants from all backgrounds.
The predicted salary is between 30000 - 42000 £ per year.
Service ONLY Engineer
About Us
ORONA\’s activities are focused on the design, manufacture, installation, maintenance, and modernization of lifts, escalators, moving ramps and walkways. Operating in100 countries, we have330,000 liftsworldwide using our technology. With2 manufacturing plantsOrona isNumber 1 in Europein terms of complete lift production capacity.
Service ONLY Engineer
We are looking for aService ONLY Engineer(No Call Outs) to join our Service team in Glasgow and surrounding areas. As a Service Engineer you will be responsible for:
- Carrying out regular planned preventative maintenance and service visits
- Meeting agreed customer response times, building relationships with our clients
- Providing regular updates to the Service Supervisor/ Service Manager
- Problem solving and working on your own initiative
If you have a comprehensive Lift engineering background, including an NVQ 3 in Lift Engineering or equivalent we want to hear from you!
We strive to be a great place to work and to offer a wide range of experiences and opportunities that will help you to achieve your career and personal goals.
Benefits include:
- Competitive salary
- 25 days holiday (rising to 30 days with service) + 8 days Bank Hols
- Pension (Company contributions rising with service)
- Life Assurance
- Medical Cash Back Plan
- Enhanced Family Friendly Leave
- GP24/7
- Employee Assistance Program
- Eyecare vouchers
- Long Service Awards
- Recruitment referral fee
- Training and Development opportunities
What you should do next:
If you\’re a motivated individual with a passion for the lift and elevator industry, we invite you to apply for this position. If you want to find out more information and would like to be considered for a role at Orona, please click the APPLY NOW button and send us your CV.
Service Engineer employer: Orona UK
Contact Detail:
Orona UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer
✨Tip Number 1
Familiarise yourself with Orona's products and services. Understanding their specific lift and escalator technologies will help you speak confidently about how your skills align with their needs during any interviews.
✨Tip Number 2
Network with current or former employees of Orona. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable in your application process.
✨Tip Number 3
Prepare to discuss your problem-solving skills in detail. As a Service Engineer, you'll need to demonstrate your ability to troubleshoot effectively, so think of specific examples from your past experience that showcase this skill.
✨Tip Number 4
Highlight your customer service experience. Since building relationships with clients is key in this role, be ready to share instances where you've successfully managed client expectations or resolved issues to enhance customer satisfaction.
We think you need these skills to ace Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in lift engineering, particularly any roles that involved maintenance and service. Emphasise your NVQ 3 qualification and any specific skills that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the lift and elevator industry. Mention your customer service skills and how you can build relationships with clients, as this is crucial for the role.
Highlight Problem-Solving Skills: In your application, provide examples of how you've successfully solved problems in previous roles. This will demonstrate your ability to work on your own initiative, which is a key requirement for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail and professionalism, which are important traits for a Service Engineer.
How to prepare for a job interview at Orona UK
✨Showcase Your Technical Knowledge
As a Service Engineer, it's crucial to demonstrate your comprehensive understanding of lift engineering. Be prepared to discuss your experience with maintenance and service visits, and highlight any specific projects or challenges you've faced in the past.
✨Emphasise Customer Relationship Skills
Since building relationships with clients is key in this role, share examples of how you've successfully interacted with customers in previous positions. Discuss how you handle customer feedback and ensure their satisfaction.
✨Problem-Solving Examples
Prepare to discuss instances where you've had to solve problems independently. This could involve troubleshooting issues with lifts or escalators. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Flexibility and Initiative
Highlight your ability to work flexible hours and take initiative in your role. Share experiences where you've gone above and beyond to meet customer needs or improve service efficiency.
