At a Glance
- Tasks: Support the sales team by managing customer interactions and administrative tasks.
- Company: Join ORONA, a leading European company in lift technology with a global presence.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Other info: This role requires a proactive attitude and a willingness to learn in a fast-paced setting.
- Why this job: Be part of a team that drives innovation in mobility solutions and enhances customer experiences.
- Qualifications: Previous experience in sales support or administration is preferred; strong communication skills are essential.
The predicted salary is between 28800 - 43200 £ per year.
At ORONA, we are global leaders in the design, manufacture, installation, maintenance and modernisation of lifts, escalators, moving ramps and walkways. Operating in over 100 countries, with 330,000 lifts worldwide using our technology and 2 manufacturing plants, we are proud to be Number 1 in Europe for complete lift production capacity.
The Role
We are looking for an experienced Sales Support Executive to join our modernization department in Sunbury delivering high-quality lift installations across regional sites.
We are seeking a detail-oriented and proactive individual to assist our national sales team `in proactively contacting potential and existing customers, preparing tender paperwork, administrative support, and providing outstanding customer service. In this role, you will play a key part in ensuring seamless sales operations by handling administrative tasks, coordinating with internal departments, and supporting the sales team with documentation and client communication.
Key Responsibilities
- To identify and target new business opportunities
- To actively engage with new potential customers, establish early relationships developing market opportunities to tender stage.
- To provide administrative support to the existing business sales team
- Assist the sales team with tender management, including drafting, reviewing, PQQs and tracking supplier forms
- Provide support in preparing sales reports, presentations, and proposals.
- Maintain and update CRM systems with sales data, customer interactions, and contract details.
- Process orders onto our internal system, ensuring accuracy in pricing, terms, and customer details.
- Respond to customer inquiries and coordinate with the appropriate teams for resolution.
- Assist in coordinating logistics for sales meetings, demos, and client visits.
- Identify process improvements to enhance the efficiency of sales operations.
Skills:
- Excellent verbal and written communication skills
- Strong attention to detail and organizational skills.
- Proficiency Microsoft Office Suite
- Ability to multitask and prioritise tasks in a fast-paced environment
- Prepared to challenge, willingness to learn, using initiative
If you are ambitious, safety-driven, and ready to take the next step in your lift engineering career, we would love to hear from you.
Why Join ORONA?
We offer more than just a job — we offer long-term career development within a stable and growing company.
What We Offer:
Attractive Salary: Competitive pay that reflects your skills and experience
Generous Holiday Allowance: Enjoy 25 days of annual leave, increasing to 30 with service, and 8 public holidays
Secure Future: Benefit from a pension scheme with increasing company contributions as you grow with us
Peace of Mind: Life Insurance to support you and your loved ones
Health & Wellbeing: Medical Cash Back Plan to help with health costs, plus access to 24/7 GP services
Family-Friendly Benefits: Enhanced leave for family-related events and emergencies
Support When You Need It: Employee Assistance Programme offering confidential support for personal or work-related challenges
Eye Care: Eyecare vouchers to help keep your vision sharp
Recognition for Longevity: Long Service Awards to celebrate your milestones with us
Referral Rewards: Earn a Recruitment Referral Fee by helping us find top talent
Continuous Growth: Ongoing Training & Development opportunities to support your career journey
Join ORONA and be part of a company moving the world safely and efficiently every day.
Requirements
Previous experience within the building environment/construction is essential
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Sales Support Executive in Sunbury-on-Thames employer: Orona UK
At ORONA, we pride ourselves on being a leading employer in the lift industry, offering a dynamic work environment in Glasgow that fosters professional growth and development. Our commitment to employee well-being is reflected in our competitive salary, generous holiday allowance, and robust pension scheme, ensuring a secure future for our team members. Join us to be part of a collaborative culture where your expertise is valued, and you can make a meaningful impact on innovative projects.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Executive in Sunbury-on-Thames
✨Tip Number 1
Familiarise yourself with the lift and escalator industry. Understanding the products and services offered by companies like Orona will help you engage more effectively with potential customers and demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the sales support field. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities within companies like us.
✨Tip Number 3
Brush up on your CRM software skills. Since maintaining and updating CRM systems is a key part of the role, being proficient in popular CRM tools will give you an edge over other candidates.
✨Tip Number 4
Prepare for common sales support scenarios. Think about how you would handle customer inquiries or assist with tender management, as these are crucial aspects of the job that may come up during the interview process.
We think you need these skills to ace Sales Support Executive in Sunbury-on-Thames
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and requirements for the Sales Support Executive position. Tailor your application to highlight relevant experience and skills that match what ORONA is looking for.
Craft a Compelling CV:Ensure your CV is up-to-date and clearly outlines your previous experience in sales support or similar roles. Use bullet points to make it easy to read, and include specific achievements that demonstrate your ability to handle administrative tasks and support a sales team.
Write a Strong Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Highlight your communication skills, attention to detail, and any relevant experience with CRM systems or tender management. Make sure to explain why you would be a great fit for the Sales Support Executive position.
Proofread Your Application:Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally. A polished application reflects your attention to detail.
How to prepare for a job interview at Orona UK
✨Know the Company Inside Out
Before your interview, make sure to research ORONA thoroughly. Understand their products, services, and market position. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Highlight Relevant Experience
Be prepared to discuss your previous experience in sales support or similar roles. Use specific examples to demonstrate how your skills align with the responsibilities of the Sales Support Executive position, especially in areas like tender management and customer service.
✨Showcase Your Organisational Skills
Since the role requires strong organisational skills, be ready to share examples of how you've successfully managed multiple tasks or projects in a fast-paced environment. This could include managing deadlines, coordinating meetings, or maintaining CRM systems.
✨Prepare Questions for Them
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the sales team’s goals, challenges they face, or how success is measured in this role. This shows your enthusiasm and helps you assess if the company is the right fit for you.
