At a Glance
- Tasks: Support the sales team by managing customer interactions and administrative tasks.
- Company: Join ORONA, a leading European company in lift technology with a global presence.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a team that drives innovation in mobility solutions and enhances customer experiences.
- Qualifications: Previous experience in sales support or administration is preferred; strong communication skills are essential.
- Other info: This role requires a proactive attitude and a willingness to learn in a fast-paced setting.
The predicted salary is between 28800 - 43200 Β£ per year.
Sales Support Executive
ORONAβs activities are focused on the design, manufacture, installation, maintenance, and modernisation of lifts, escalators, moving ramps and walkways. Operating in 100 countries, we have 330,000 lifts worldwide using our technology. With 2 manufacturing plants Orona is Number 1 in Europe in terms of complete lift production capacity.
Summary
We are seeking a detail-oriented and proactive individual to assist our national sales team in proactively contacting potential and existing customers, preparing tender paperwork, administrative support, and providing outstanding customer service. In this role, you will play a key part in ensuring seamless sales operations by handling administrative tasks, coordinating with internal departments, and supporting the sales team with documentation and client communication.
Key Responsibilities
- To identify and target new business opportunities
- To actively engage with new potential customers, establish early relationships developing market opportunities to tender stage.
- To provide administrative support to the existing business sales team
- Assist the sales team with tender management, including drafting, reviewing, PQQs and tracking supplier forms
- Provide support in preparing sales reports, presentations, and proposals.
- Maintain and update CRM systems with sales data, customer interactions, and contract details.
- Process orders onto our internal system, ensuring accuracy in pricing, terms, and customer details.
- Respond to customer inquiries and coordinate with the appropriate teams for resolution.
- Assist in coordinating logistics for sales meetings, demos, and client visits.
- Identify process improvements to enhance the efficiency of sales operations.
Key Requirements
- Previous experience in sales, sales support, contract administration, or a similar role.
- Excellent verbal and written communication skills
- Strong attention to detail and organizational skills.
- Proficiency Microsoft Office Suite.
- Ability to multitask and prioritise tasks in a fast-paced environment.
- Prepared to challenge, willingness to learn, using initiative
- A team player
Benefits include
- Competitive salary
- 25 days holiday (rising to 30 days with service) + 8 days Bank Hols
- Pension (Company contributions rising with service)
- Life Assurance
- Medical Cash Back Plan
- Enhanced Family Friendly Leave
- GP24 / 7
- Employee Assistance Program
- Eyecare vouchers
- Long Service Awards
- Recruitment referral fee
- Training and Development opportunities
If you meet the above requirements, please click apply.
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Sales Support Executive employer: Orona UK
Contact Detail:
Orona UK Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Sales Support Executive
β¨Tip Number 1
Familiarise yourself with the lift and escalator industry. Understanding the products and services offered by companies like Orona will help you engage more effectively with potential customers and demonstrate your knowledge during interviews.
β¨Tip Number 2
Network with professionals in the sales support field. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities within companies like us.
β¨Tip Number 3
Brush up on your CRM software skills. Since maintaining and updating CRM systems is a key part of the role, being proficient in popular CRM tools will give you an edge over other candidates.
β¨Tip Number 4
Prepare for common sales support scenarios. Think about how you would handle customer inquiries or assist with tender management, as these are crucial aspects of the job that may come up during the interview process.
We think you need these skills to ace Sales Support Executive
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Sales Support Executive position. Tailor your application to highlight relevant experience and skills that match what ORONA is looking for.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in sales support or similar roles. Use bullet points to make it easy to read, and include specific achievements that demonstrate your ability to handle administrative tasks and support a sales team.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your communication skills, attention to detail, and any relevant experience with CRM systems or tender management. Make sure to explain why you would be a great fit for the Sales Support Executive position.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally. A polished application reflects your attention to detail.
How to prepare for a job interview at Orona UK
β¨Know the Company Inside Out
Before your interview, make sure to research ORONA thoroughly. Understand their products, services, and market position. This will not only help you answer questions more effectively but also show your genuine interest in the company.
β¨Highlight Relevant Experience
Be prepared to discuss your previous experience in sales support or similar roles. Use specific examples to demonstrate how your skills align with the responsibilities of the Sales Support Executive position, especially in areas like tender management and customer service.
β¨Showcase Your Organisational Skills
Since the role requires strong organisational skills, be ready to share examples of how you've successfully managed multiple tasks or projects in a fast-paced environment. This could include managing deadlines, coordinating meetings, or maintaining CRM systems.
β¨Prepare Questions for Them
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the sales teamβs goals, challenges they face, or how success is measured in this role. This shows your enthusiasm and helps you assess if the company is the right fit for you.