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- Tasks: Perform lift repairs and maintenance while building strong client relationships.
- Company: Leading European company in lift technology with a global presence.
- Benefits: Competitive salary, company vehicle, generous holiday, and health services.
- Why this job: Join a dynamic team and make a real difference in lift engineering.
- Qualifications: NVQ 3 in Lift Engineering and strong customer service skills.
- Other info: Flexible hours and excellent opportunities for career growth.
The predicted salary is between 36000 - 60000 £ per year.
Lift Repair Engineer
ORONAs activities are focused on the design, manufacture, installation, maintenance, and modernisation of lifts, escalators, moving ramps and walkways. Operating in100 countries , we have330,000 lifts worldwide using our technology. With2 manufacturing plants Orona isNumber 1 in Europe in terms of complete lift production capacity.
We are looking for aLift Repair Engineer to join our Service team to cover our Sunbury repairs. As an experienced Lift Engineer you will be responsible for:
- Carrying out regular planned preventative maintenance and service visits
- Attending lift breakdown callouts to carry out minor lift repairs
- Meeting agreed customer response times, building relationships with our clients
- Providing regular updates to the Service Manager and becoming an integral part of the regional 24/7 Standby/Callout rota.
- Solving issues across a portfolio of Orona and competitor lifting equipment and carrying out basic LG1 examinations
- Problem solving and working on your own initiative
We strive to be a great place to work and to offer a wide range of experiences and opportunities that will help you to achieve your career and personal goals.
To qualify for this vacancy we would expect you to have:
- NVQ 3 in Lift Engineering
- Experience of working with Lifts
- Strong customer skills
- A valid UK Driving License
- Flexible Hours
Benefits include:
- Competitive salary
- 25 days holiday (rising to 30 days with service) + 8 days Bank Hols
- Pension (Company contributions rising with service)
- Life Assurance
- Medical Cash Back Plan
- Enhanced Family Friendly Leave
- GP24/7
- Employee Assistance Program
- Eyecare vouchers
- Long Service Awards
- Recruitment referral fee
- Training and Development opportunities
Requirements
- Senior Repairs Engineer – NVQ 3, LEIA Units 1 (Introduction to Lift Technology),
- 15 (Fundamentals of Lift Technology), 9 (Managing Safely) + 2 other units from 12 (Electronic Systems & Controls for Lifts), 17 (Advanced Lift Technology – Electrical), 16 (Advanced Lift Technology -Mechanical)
- Repairs Engineer – NVQ 3, LEIA Units 1 (Introduction to Lift Technology), 15(Fundamentals of Lift Technology)
- Must have valid UK Driving Licence.
- Certified under Construction Skills Certification Scheme (CSCS) or able to achieve.
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Repairs Engineer employer: Orona UK
Contact Detail:
Orona UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Engineer
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Orona on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your lift engineering knowledge. We should be ready to discuss specific repair scenarios and how we’ve tackled them in the past. Show them we’re the problem-solver they need!
✨Tip Number 3
Don’t forget to highlight our customer service skills during the interview. Building relationships with clients is key, so let’s share examples of how we’ve gone above and beyond in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re genuinely interested in being part of the Orona team.
We think you need these skills to ace Repairs Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in lift engineering and any relevant qualifications. We want to see how your skills match the job description, so don’t be shy about showcasing your expertise!
Show Off Your Customer Skills: Since this role involves building relationships with clients, it’s important to emphasise your strong customer service skills. Share examples of how you've successfully interacted with customers in the past.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the Lift Repair Engineer role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Orona UK
✨Know Your Lifts
Make sure you brush up on your knowledge of lift systems and technologies. Familiarise yourself with both Orona's products and those of competitors. This will show that you're not only experienced but also genuinely interested in the role.
✨Customer Service is Key
Since this role involves building relationships with clients, prepare examples of how you've successfully handled customer interactions in the past. Think about times when you resolved issues or exceeded client expectations.
✨Demonstrate Problem-Solving Skills
Be ready to discuss specific instances where you've solved technical problems independently. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your initiative.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and the specifics of the role. This shows that you're engaged and serious about the opportunity, plus it helps you determine if it's the right fit for you.
