Lift Service Engineer

Lift Service Engineer

Cheltenham Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Maintain and service lifts, respond to breakdowns, and build customer relationships.
  • Company: Orona is a leading lift manufacturer operating in 100 countries with a strong European presence.
  • Benefits: Enjoy a competitive salary, company vehicle, 25 days holiday, and access to health services.
  • Why this job: Join a dynamic team with opportunities for training and career growth in a vital industry.
  • Qualifications: Experience in the lift industry and a focus on customer relationships are essential.
  • Other info: Be part of a 24/7 standby rota and enjoy rewards for long-term service.

The predicted salary is between 36000 - 60000 £ per year.

Service Engineer

ORONAs activities are focused on the design, manufacture, installation, maintenance, and modernisation of lifts, escalators, moving ramps and walkways. Operating in100countries, we have330,000 liftsworldwide using our technology. With2 manufacturing plantsOrona isNumber 1 in Europein terms of complete lift production capacity.

We are looking for Service Engineers for Belfast and Dublin

Summary

Responsible for carrying out regular maintenance service visits to lifts and equipment within allocated area. During normal working day is required to attend lift breakdown callouts, within the contractual response time, carrying out small repairs where capable, advising Supervisor / Call Centre if unable to solve. Expected to build excellent customer relationships with all clients on their route, making extra special efforts for clients with \”Warranty\” lifts to win ongoing service contracts. Provides Head Office with client ownership information when available. Required to be an integral part of the regional 24/7

Standby/Callout rota.

Requirements

  • Must have experience in the Lift industry
  • Lift Maintenance: Able to complete basic service and maintenance requirements for most types of lifts.
  • Customer Focus – aims to build effective relationships with internal and external customers, gaining their trust and respect through meeting and exceeding their expectations.
  • Health, Safety and Environment – Fully understands the risks and all HSE aspects of role and proactively implements laid down procedures under own initiative

Benefits include:

  • Competitive salary
  • Company vehicle
  • 25 days holiday + bank holidays
  • GP24 service- unlimited access with qualified GP\’s 24 hours all year round
  • Orona Rewards scheme giving discounts with over 800 retailors
  • Internal + External opportunities for training and accredited LEIA and LITS qualifications
  • Access to Eye Test vouchers
  • Excellent opportunities for overtime
  • Awards given for long term company service
  • Competitive company sick pay scheme
  • Access to company recruitment referral scheme
  • Life assurance

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Lift Service Engineer employer: Orona UK

Orona is an exceptional employer, offering a dynamic work environment for Lift Service Engineers in Belfast and Dublin. With a strong focus on employee growth through internal and external training opportunities, competitive salaries, and a comprehensive benefits package including a company vehicle and health services, Orona fosters a culture of safety and customer excellence. Join a leading company in the lift industry that values long-term service and rewards dedication with various incentives and recognition programmes.
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Contact Detail:

Orona UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Lift Service Engineer

✨Tip Number 1

Familiarise yourself with the latest lift technologies and maintenance practices. This will not only help you during interviews but also demonstrate your commitment to staying updated in the industry.

✨Tip Number 2

Network with current or former employees in the lift industry, especially those who have worked at Orona. They can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.

✨Tip Number 3

Prepare to discuss specific examples of how you've built customer relationships in previous roles. Highlighting your customer focus will show that you understand the importance of client satisfaction in this position.

✨Tip Number 4

Research health, safety, and environmental regulations relevant to the lift industry. Being knowledgeable about HSE aspects will demonstrate your proactive approach to safety, which is crucial for this role.

We think you need these skills to ace Lift Service Engineer

Lift Maintenance Expertise
Electrical and Mechanical Skills
Customer Relationship Management
Problem-Solving Skills
Health, Safety and Environment (HSE) Knowledge
Time Management
Communication Skills
Technical Aptitude
Ability to Work Under Pressure
Team Collaboration
Attention to Detail
Adaptability
Basic Repair Skills
Emergency Response Skills

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Lift Service Engineer. Tailor your application to highlight relevant experience in lift maintenance and customer service.

Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in the lift industry. Mention specific types of lifts you have worked with and any relevant certifications or training you possess.

Showcase Customer Focus: Demonstrate your ability to build effective relationships with clients. Provide examples of how you've exceeded customer expectations in past roles, as this is crucial for the position.

Proofread Your Application: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Orona UK

✨Show Your Technical Knowledge

Make sure to brush up on your technical skills related to lift maintenance and service. Be prepared to discuss specific types of lifts you've worked on and any relevant repairs you've successfully completed.

✨Demonstrate Customer Focus

Since building relationships with clients is key, think of examples where you've gone above and beyond for customers. Highlight your ability to communicate effectively and resolve issues promptly.

✨Understand Health and Safety Protocols

Familiarise yourself with health, safety, and environmental regulations relevant to the lift industry. Be ready to discuss how you implement these procedures in your daily work to ensure safety for yourself and others.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills. Think about past experiences where you had to troubleshoot a lift issue or handle a breakdown callout, and be ready to explain your thought process.

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