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- Tasks: Perform maintenance and repairs on lifts, ensuring excellent customer service.
- Company: Join Orona, Europe's leading lift manufacturer with a global presence in 100 countries.
- Benefits: Enjoy a competitive salary, company vehicle, 25 days holiday, and health perks.
- Why this job: Be part of a dynamic team, build client relationships, and gain valuable industry experience.
- Qualifications: Experience in the lift industry and strong customer focus are essential.
- Other info: Opportunities for training and career advancement, plus rewards for long-term service.
The predicted salary is between 36000 - 60000 £ per year.
Service Engineer
ORONAs activities are focused on the design, manufacture, installation, maintenance, and modernisation of lifts, escalators, moving ramps and walkways. Operating in100countries, we have330,000 liftsworldwide using our technology. With2 manufacturing plantsOrona isNumber 1 in Europein terms of complete lift production capacity.
We are looking for Service Engineers for Belfast and Dublin
Summary
Responsible for carrying out regular maintenance service visits to lifts and equipment within allocated area. During normal working day is required to attend lift breakdown callouts, within the contractual response time, carrying out small repairs where capable, advising Supervisor / Call Centre if unable to solve. Expected to build excellent customer relationships with all clients on their route, making extra special efforts for clients with \”Warranty\” lifts to win ongoing service contracts. Provides Head Office with client ownership information when available. Required to be an integral part of the regional 24/7
Standby/Callout rota.
Requirements
- Must have experience in the Lift industry
- Lift Maintenance: Able to complete basic service and maintenance requirements for most types of lifts.
- Customer Focus – aims to build effective relationships with internal and external customers, gaining their trust and respect through meeting and exceeding their expectations.
- Health, Safety and Environment – Fully understands the risks and all HSE aspects of role and proactively implements laid down procedures under own initiative
Benefits include:
- Competitive salary
- Company vehicle
- 25 days holiday + bank holidays
- GP24 service- unlimited access with qualified GP\’s 24 hours all year round
- Orona Rewards scheme giving discounts with over 800 retailors
- Internal + External opportunities for training and accredited LEIA and LITS qualifications
- Access to Eye Test vouchers
- Excellent opportunities for overtime
- Awards given for long term company service
- Competitive company sick pay scheme
- Access to company recruitment referral scheme
- Life assurance
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Lift Service Engineer employer: Orona UK
Contact Detail:
Orona UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lift Service Engineer
✨Tip Number 1
Familiarise yourself with the latest lift technologies and maintenance practices. This will not only help you during interviews but also demonstrate your commitment to staying updated in the industry.
✨Tip Number 2
Network with current or former employees in the lift industry, especially those who have worked at Orona. They can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've built customer relationships in previous roles. Highlighting your customer focus will show that you understand the importance of client satisfaction in this position.
✨Tip Number 4
Research health, safety, and environmental regulations relevant to the lift industry. Being knowledgeable about HSE aspects will demonstrate your proactive approach to safety, which is crucial for this role.
We think you need these skills to ace Lift Service Engineer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Lift Service Engineer. Tailor your application to highlight relevant experience in lift maintenance and customer service.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in the lift industry, particularly any specific maintenance tasks you've performed. Mention any customer relationships you've built and how you've exceeded expectations.
Showcase Health and Safety Knowledge: Demonstrate your understanding of health, safety, and environmental procedures relevant to the role. Include examples of how you've implemented safety protocols in previous positions.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also conveys your enthusiasm for the role. Mention why you want to work with Orona and how you can contribute to their success.
How to prepare for a job interview at Orona UK
✨Show Your Technical Knowledge
Make sure to brush up on your technical skills related to lift maintenance and service. Be prepared to discuss specific types of lifts you've worked on and any relevant repairs you've successfully completed.
✨Demonstrate Customer Focus
Since building relationships with clients is key, think of examples where you've gone above and beyond for customers. Highlight your ability to communicate effectively and resolve issues promptly.
✨Understand Health and Safety Protocols
Familiarise yourself with health, safety, and environmental regulations relevant to the lift industry. Be ready to discuss how you implement these procedures in your daily work to ensure safety.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills during breakdown callouts. Think about past experiences where you had to troubleshoot under pressure and how you handled them.
