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For Companies At a Glance
- Tasks: Identify repair opportunities and create accurate quotations for clients.
- Company: Join ORONA, a global leader in lift technology with a collaborative culture.
- Benefits: Competitive salary, generous holiday allowance, and health & wellbeing support.
- Why this job: Make a real impact in the lift industry while developing your career.
- Qualifications: Experience in the lift industry and strong communication skills required.
- Other info: Enjoy ongoing training and development in a stable, growing company.
The predicted salary is between 30000 - 40000 £ per year.
At ORONA, we are global leaders in the design, manufacture, installation, maintenance and modernisation of lifts, escalators, moving ramps and walkways. Operating in over 100 countries, with 330,000 lifts worldwide using our technology and 2 manufacturing plants, we are proud to be Number 1 in Europe for complete lift production capacity.
The Role
Responsible for identifying repair work opportunities; compiling quotations for repair works and progressing with customers to gain chargeable orders. Liaises with service & account managers in regional offices to maximise chargeable repair order opportunities. Reviews customer orders gained and accurately prepares repairs package for handover to relevant Repairs Supervisor for completion.
Key Responsibilities
- Review maintenance reports and engineer notes to identify repair opportunities.
- Create accurate, timely quotations for repairs and insurance requests.
- Follow up with clients to ensure quotes are received and understood.
- Convert quotes into orders by building trust and offering solutions.
- Support admin tasks in the regional service office, including handling calls.
What We're Looking For
- Previous experience in the lift industry is essential, ideally in a sale or estimating capacity.
- Strong interpersonal and communication skills, with the ability to build effective relationships with clients.
- Excellent organizational skills and the ability to manage multiple tasks in a fast-paced environment.
- Proficiency in IT tools and systems related to quoting and customer management.
If you are ambitious, safety-driven, and ready to take the next step in your lift engineering career, we would love to hear from you.
Why Join ORONA?
We offer more than just a job; we offer long-term career development within a stable and growing company.
What We Offer:
- Attractive Salary: Competitive pay that reflects your skills and experience.
- Generous Holiday Allowance: Enjoy 25 days of annual leave, increasing to 30 with service, and 8 public holidays.
- Secure Future: Benefit from a pension scheme with increasing company contributions as you grow with us.
- Peace of Mind: Life Insurance to support you and your loved ones.
- Health & Wellbeing: Medical Cash Back Plan to help with health costs, plus access to 24/7 GP services.
- Family-Friendly Benefits: Enhanced leave for family-related events and emergencies.
- Support When You Need It: Employee Assistance Programme offering confidential support for personal or work-related challenges.
- Eye Care: Eyecare vouchers to help keep your vision sharp.
- Recognition for Longevity: Long Service Awards to celebrate your milestones with us.
- Referral Rewards: Earn a Recruitment Referral Fee by helping us find top talent.
- Continuous Growth: Ongoing Training & Development opportunities to support your career journey.
Join ORONA and be part of a company moving the world safely and efficiently every day.
Locations
Repairs Estimator in Guildford, Surrey employer: Orona UK
Contact Detail:
Orona UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Estimator in Guildford, Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the lift industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to explain how your experience aligns with their needs. Tailor your message to highlight your skills in estimating and customer relations.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and interested.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining ORONA and being part of our team.
We think you need these skills to ace Repairs Estimator in Guildford, Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Repairs Estimator role. Highlight your experience in the lift industry and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the lift industry and how your previous experiences make you the perfect fit for ORONA. Keep it engaging and personal, so we get to know the real you.
Showcase Your Communication Skills: Since strong interpersonal skills are key for this role, make sure to demonstrate your communication abilities in your application. Whether it's through your writing style or examples of past interactions, let us see how you build relationships with clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at ORONA!
How to prepare for a job interview at Orona UK
✨Know Your Stuff
Before the interview, brush up on your knowledge of the lift industry. Familiarise yourself with ORONA's products and services, especially their repair processes. This will show that you're genuinely interested and ready to contribute.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Use your strong interpersonal skills to engage them in conversation. Share relevant experiences that highlight your ability to build trust with clients, as this is crucial for the role.
✨Be Organised
Demonstrate your excellent organisational skills by preparing a list of questions about the role and the company. This not only shows your interest but also helps you manage the flow of the conversation effectively.
✨Showcase Your IT Skills
Since proficiency in IT tools is essential for the role, be ready to discuss your experience with quoting and customer management systems. If possible, bring examples of how you've used these tools to improve efficiency or accuracy in previous roles.