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- Tasks: Perform maintenance and service visits on lifts, ensuring customer satisfaction.
- Company: Join Orona, Europe's leading lift manufacturer with a global presence.
- Benefits: Enjoy competitive salary, generous holiday, and comprehensive health benefits.
- Why this job: Be part of a dynamic team making a real difference in the lift industry.
- Qualifications: NVQ 3 in Lift Engineering and strong customer skills required.
- Other info: Flexible hours and excellent training opportunities for career growth.
The predicted salary is between 36000 - 60000 £ per year.
About Us
ORONA's activities are focused on the design, manufacture, installation, maintenance, and modernization of lifts, escalators, moving ramps and walkways. Operating in 100 countries, we have 330,000 lifts worldwide using our technology. With 2 manufacturing plants, Orona is Number 1 in Europe in terms of complete lift production capacity.
We are looking for Service Engineers to join our Service team in Plymouth / Cornwall and surrounding areas. If you have a comprehensive Lift engineering background, including an NVQ 3 in Lift Engineering or equivalent we want to hear from you!
As a Service Engineer you will be responsible for:
- Carrying out regular planned preventative maintenance and service visits
- Meeting agreed customer response times, building relationships with our clients
- Providing regular updates to the Service Supervisor/ Service Manager
- Problem solving and working on your own initiative
To qualify for this vacancy we would expect you to have:
- NVQ 3 in Lift Engineering
- Experience of working with Lifts
- Strong customer skills
- A valid UK Driving License
- Flexible Hours
We strive to be a great place to work and to offer a wide range of experiences and opportunities that will help you to achieve your career and personal goals.
Benefits include:
- Competitive salary
- 25 days holiday (rising to 30 days with service) + 8 days Bank Hols
- Pension (Company contributions rising with service)
- Life Assurance
- Medical Cash Back Plan
- Enhanced Family Friendly Leave
- GP 24/7
- Employee Assistance Program
- Eyecare vouchers
- Long Service Awards
- Recruitment referral fee
- Training and Development opportunities
What you should do next:
If you're a motivated individual with a passion for the lift and elevator industry, we invite you to apply for this position. If you want to find out more information and would like to be considered for a role at Orona, please click the APPLY NOW button and send us your CV.
Requirements:
- Lift Maintenance: Able to complete basic service and maintenance requirements for most types of lifts.
- Customer Focus - aims to build effective relationships with internal and external customers, gaining their trust and respect through meeting and exceeding their expectations.
- Health, Safety and Environment - Fully understands the risks and all HSE aspects of role and proactively implements laid down procedures under own initiative.
Service Engineer in Exeter employer: Orona UK
Contact Detail:
Orona UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer in Exeter
✨Tip Number 1
Network like a pro! Reach out to your contacts in the lift engineering field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get social! Follow companies like Orona on LinkedIn and engage with their posts. This shows your interest and keeps you updated on any job openings or company news.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge and customer service skills. Be ready to share examples of how you've solved problems in the past – it’s all about showcasing your experience!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Orona.
We think you need these skills to ace Service Engineer in Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in lift engineering and any relevant qualifications like NVQ 3. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the lift industry and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Customer Skills: Since building relationships with clients is key, make sure to mention any customer service experience you have. We want to know how you’ve gone above and beyond to meet customer needs in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Orona UK
✨Know Your Stuff
Make sure you brush up on your lift engineering knowledge. Be ready to discuss your experience with different types of lifts and any specific maintenance tasks you've handled. This will show that you're not just qualified, but genuinely passionate about the industry.
✨Customer Service is Key
Since this role involves building relationships with clients, think of examples where you've gone above and beyond for customers. Prepare to share how you handle difficult situations and maintain a positive rapport, as this will highlight your strong customer skills.
✨Safety First
Familiarise yourself with health, safety, and environmental regulations related to lift maintenance. Be prepared to discuss how you implement these procedures in your work. Showing that you prioritise safety will demonstrate your professionalism and responsibility.
✨Show Your Initiative
Think of instances where you've solved problems independently or taken the initiative in your previous roles. This could be anything from troubleshooting a lift issue to suggesting improvements in service processes. Highlighting this will show that you're proactive and can work well without constant supervision.
