At a Glance
- Tasks: Lead and coordinate a dynamic team of Service Engineers in a fast-paced environment.
- Company: Join ORONA, a global leader in lift and escalator technology.
- Benefits: Competitive salary, training opportunities, and a supportive work culture.
- Other info: Exciting career growth potential in a thriving industry.
- Why this job: Make a real impact by ensuring efficient service and customer satisfaction.
- Qualifications: Experience in engineering or service management, with a minimum NVQ 3 qualification.
The predicted salary is between 30000 - 40000 £ per year.
At ORONA, we are global leaders in the design, manufacture, installation, maintenance and modernisation of lifts, escalators, moving ramps and walkways.
Operating in over 100 countries, with 330,000 lifts worldwide using our technology and 2 manufacturing plants, we are proud to be Number 1 in Europe for complete lift production capacity.
The Role We are currently looking for a Service Supervisors to join our busy Warrington office.
The successful candidate will work alongside the Service Manager and their activities will be split between office based time and field activities assisting the service and call out team.
Key Responsibilities All aspects of the day to day management and coordination of the Service Engineers and Field Technicians Providing technical assistance and guidance to the Service team Establishing and planning engineer's routes including re-routing on MS2 app to maximize production and reduce travel times, fuel costs etc.
Ensuring all planned visits are completed per calendar month.
Reviewing and influencing engineers productivity Dealing with call outs, reviewing troublesome lift, following up with clients and communicating proposals to resolve.
Co-ordinating any resolution actions required with engineers and FT's Managing isolated lifts to ensure minimum downtime and rapid resolution.
Co-ordinating external and internal training requirements and mentoring the teams progression.
Undertaking Maintenance Audits and ensuring overall H&S compliance Providing customer technical support as required and improvement and repair What Were Looking For To apply you will have demonstrable experience as a Service or Repairs Engineer, with a minimum NVQ 3 qualification or equivalent experience.
Or come from an Engineering background ( Mechanical or Electronics) Additionally, experience of managing / coordinating a team would be an advantage, although training will be provided by the Service Management team.
Clean UK driving licence (essential) Right to Work in the UK (mandatory) TPBN1_UKTJ
Service Supervisor in Burtonwood employer: Orona UK
At ORONA, we pride ourselves on being a global leader in the lift industry, offering not just a job but a pathway to long-term career development in a stable and growing environment. Our commitment to employee well-being is reflected in our generous holiday allowance, competitive salary, and comprehensive health benefits, all while fostering a supportive work culture that values continuous growth and recognition for your contributions. Join us in our mission to move the world safely and efficiently, and experience the unique advantages of working with a company that truly invests in its people.
StudySmarter Expert Advice🤫
We think this is how you could land Service Supervisor in Burtonwood
✨Get Your Hands Dirty at Engineering Events
Join local engineering meetups or industry conferences related to mechanical engineering. Whether it's a workshop or a career fair, these events are goldmines for networking and getting a foot in the door. Plus, you can showcase your passion and enthusiasm directly to potential employers like Orona UK.
✨Connect with Professors & Peers
Tap into your university’s resources—professors often have connections in the industry. Don’t be shy to ask about potential openings or recommendations. Your classmates might also know of companies hiring. Often, it’s who you know that gets you in front of the right people!
✨Highlight Your Projects and Practical Experience
When you land those interviews, make sure to talk about your hands-on projects or internships. Whether it's a design project or hands-on experience with CAD software, specific examples will make you stand out. Companies like Orona UK love to hear about practical applications of your skills.
✨Apply Directly on Company Websites
Check out the careers page of Orona UK and apply directly through there. It shows initiative and interest in their specific values. Plus, you'll often find openings that aren't advertised on job boards, giving you a better chance to land that full-time gig!
We think you need these skills to ace Service Supervisor in Burtonwood
Some tips for your application 🫡
Show Off Your Technical Expertise:In mechanical engineering, it’s vital to highlight your technical skills and projects. Make sure to include relevant software proficiency (like CAD tools) in your CV. If you've worked on specific engineering projects, detail your key contributions — we want to see how you’ve applied your skills in a practical setting!
Focus on Problem-Solving Examples:Employers in mechanical engineering love to see how you handle challenges. Use your cover letter to share specific instances where you’ve solved a complex problem or improved a design. This will show us you're not just knowledgeable but also capable of applying that knowledge effectively.
Highlight Relevant Certifications:Include any relevant certifications or training that can set you apart from the competition. Whether it's coursework from your degree, a recognised certification, or extra training in new technologies, we love to see candidates who continuously improve their skill set. This tells us you're serious about your career in engineering!
Tailor Your CV for the Role:Don’t forget to customise your CV for Orona UK and the Service Supervisor role specifically. Pull examples from your experience that align with the job description — it shows us you've done your research and are genuinely interested in becoming part of the team. We recommend applying through our website to ensure your application gets to the right people!
How to prepare for a job interview at Orona UK
✨Brush Up on Your CAD Skills
Since mechanical engineering often involves design processes, be ready to showcase your proficiency in CAD software like SolidWorks or AutoCAD. Bring along a digital portfolio or even some sketches that demonstrate your design capabilities — it’s a great way to show what you can bring to the table at Orona UK.
✨Prepare for Technical Questions
Expect technical questions that test your understanding of engineering principles and problem-solving skills. You might get hypothetical scenarios where you need to design a component or troubleshoot a mechanical system. Practising these types of questions will give you the confidence to tackle whatever comes your way!
✨Show Your Team Spirit
As a full-time mechanical engineer, collaboration is key! Be ready to share examples of past team projects or any experiences where you contributed to solving a complex problem with others. Demonstrating your ability to work in a team will resonate well with the interviewers at Orona UK.
✨Discuss Your Future Goals
Since this is a full-time position, your long-term vision is important. Be open about your career aspirations, whether it’s mastering a specific tool or leading projects. This shows that you're committed not just to learning but also to growing with Orona UK, making you a more appealing candidate.
