At a Glance
- Tasks: Identify repair opportunities and create accurate quotations for clients.
- Company: Join ORONA, a global leader in lift technology and innovation.
- Benefits: Enjoy competitive pay, generous holiday allowance, and health benefits.
- Other info: Be part of a supportive team with ongoing training and development.
- Why this job: Make a real impact in a fast-paced environment with growth opportunities.
- Qualifications: Experience in the lift industry and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Responsibilities
- Identify repair work opportunities; compile quotations for repair works and progress with customers to gain chargeable orders.
- Liaise with service and account managers in regional offices to maximise chargeable repair order opportunities.
- Review customer orders gained and accurately prepare repairs package for handover to relevant Repairs Supervisor for completion.
- Review maintenance reports and engineer notes to identify repair opportunities.
- Create accurate, timely quotations for repairs and insurance requests.
- Follow up with clients to ensure quotes are received and understood.
- Convert quotes into orders by building trust and offering solutions.
- Support admin tasks in the regional service office, including handling calls.
- Strong preference for experience in the lift industry, ideally in a sales role or as a Repairs Estimator.
Qualifications
- Previous experience in the lift industry is essential, ideally in a sales role or as a Repairs Estimator.
- Strong interpersonal and communication skills, with the ability to build effective relationships with clients.
- Excellent organizational skills and the ability to manage multiple tasks in a fast-paced environment.
- Proficiency in IT tools and systems related to quoting and customer management.
- About ORONA
At ORONA, we are global leaders in the design, manufacture, installation, maintenance and modernisation of lifts, escalators, moving ramps and walkways.
Operating in over 100 countries, with 330,000 lifts worldwide using our technology and 2 manufacturing plants, we are proud to be Number 1 in Europe for complete lift production capacity.
What We Offer
- Attractive Salary: Competitive pay that reflects your skills and experience
- Generous Holiday Allowance: 25 days of annual leave, increasing to 30 with service, and 8 public holidays
- Secure Future: Pension scheme with increasing company contributions as you grow with us
- Peace of Mind: Life Insurance to support you and your loved ones
- Health & Wellbeing: Medical Cash Back Plan to help with health costs, plus access to 24/7 GP services
- Family-Friendly Benefits: Enhanced leave for family-related events and emergencies
- Support When You Need It: Employee Assistance Programme offering confidential support for personal or work-related challenges
- Eye Care: Eyecare vouchers to help keep your vision sharp
- Recognition for Longevity: Long Service Awards to celebrate your milestones with us
- Referral Rewards: Earn a Recruitment Referral Fee by helping us find top talent
- Continuous Growth: Ongoing Training & Development opportunities to support your career journey
Join ORONA and be part of a company moving the world safely and efficiently every day.
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We think you need these skills to ace Repairs Estimator in Sunbury-on-Thames
Repair Estimation
Quotation Preparation
Customer Relationship Management
Sales Skills
Interpersonal Skills
Organisational Skills
IT Proficiency
