At a Glance
- Tasks: Maintain and repair lifts in Central London, ensuring top-notch service.
- Company: Join Orona, Europe's leading lift manufacturer with a global presence.
- Benefits: Enjoy a competitive salary, company vehicle, and 25 days holiday plus perks.
- Why this job: Be part of a supportive team with opportunities for growth and training.
- Qualifications: Experience as a Lift Engineer is essential; problem-solving skills are a must.
- Other info: Join a 24/7 standby rota and build lasting client relationships.
The predicted salary is between 36000 - 60000 Β£ per year.
ORONAβs activities are focused on the design, manufacture, installation, maintenance, and modernisation of lifts, escalators, moving ramps and walkways. Operating in 100 countries, we have 330,000 lifts worldwide using our technology. With 2 manufacturing plants, Orona is Number 1 in Europe in terms of complete lift production capacity.
As an experienced Lift Engineer you will be responsible for:
- Carrying out regular planned preventative maintenance and service visits in Central London and surrounding areas
- Attending lift breakdown callouts to carry out minor lift repairs
- Meeting agreed customer response times, building relationships with our clients
- Providing regular updates to the Service Manager and becoming an integral part of the regional 24/7 Standby/Callout rota
- Solving issues across a portfolio of Orona and competitor lifting equipment and carrying out basic LG1 examinations
- Problem solving and working on your own initiative
We strive to be a great place to work and to offer a wide range of experiences and opportunities that will help you to achieve your career and personal goals.
Benefits include:
- Salary up to Β£55,000 or more inc OTE
- Company vehicle
- 25 days holiday + bank holidays
- GP24 service- unlimited access with qualified GP's 24 hours all year round
- Orona Rewards scheme giving discounts with over 800 retailers
- Internal + External opportunities for training and accredited LEIA and LITS qualifications
- Access to Eye Test vouchers
- Excellent opportunities for overtime
- Awards given for long term company service
- Competitive company sick pay scheme
- Access to company recruitment referral scheme
- Life assurance
If you meet the above requirements, please click apply.
Contact Detail:
Orona Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Lift Service Engineer (London West)
β¨Tip Number 1
Familiarise yourself with Orona's products and services. Understanding their lift technology and maintenance processes will not only help you during the interview but also show your genuine interest in the company.
β¨Tip Number 2
Network with current or former employees of Orona. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
β¨Tip Number 3
Prepare for technical questions related to lift engineering. Brush up on your problem-solving skills and be ready to discuss how you've handled breakdowns or maintenance issues in the past, as this will demonstrate your expertise.
β¨Tip Number 4
Showcase your customer service skills. Since building relationships with clients is key in this role, think of examples where you've successfully managed client interactions or resolved conflicts to highlight your interpersonal abilities.
We think you need these skills to ace Lift Service Engineer (London West)
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Lift Service Engineer position. Tailor your application to highlight relevant experience in maintenance, repairs, and customer service.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have as a lift engineer or in a similar role. Mention specific skills such as problem-solving, working independently, and any relevant qualifications.
Showcase Your Customer Service Skills: Since building relationships with clients is crucial for this role, include examples of how you've successfully managed customer interactions in the past. This could be through direct communication or resolving issues efficiently.
Proofread Your Application: Before submitting your application, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Orona Ltd
β¨Know Your Technical Stuff
As a Lift Service Engineer, you'll need to demonstrate your technical knowledge about lifts and escalators. Brush up on the latest technologies and common issues in the industry, as well as any relevant regulations or standards.
β¨Showcase Problem-Solving Skills
Prepare examples of how you've successfully solved problems in previous roles. This could include specific breakdowns youβve handled or maintenance challenges you've overcome. Companies value engineers who can think on their feet.
β¨Emphasise Customer Relationship Building
Since the role involves building relationships with clients, be ready to discuss your experience in customer service. Highlight instances where you've gone above and beyond to meet client needs or resolve issues.
β¨Be Ready for Scenario Questions
Expect scenario-based questions that assess your response to lift breakdowns or emergency situations. Think through how you would handle these scenarios calmly and efficiently, demonstrating your ability to work under pressure.