At a Glance
- Tasks: Join our team as a Lift Service Engineer, maintaining and repairing lifts across Newcastle.
- Company: Orona is Europe's leading lift manufacturer, operating in 100 countries with 330,000 lifts worldwide.
- Benefits: Enjoy a company vehicle, 25 days holiday, training opportunities, and competitive sick pay.
- Why this job: Be part of a supportive culture that values your growth and offers diverse experiences.
- Qualifications: Experience as a Lift Engineer is essential; problem-solving skills and initiative are key.
- Other info: Join a 24/7 standby rota and build strong client relationships while solving real-world issues.
The predicted salary is between 30000 - 42000 £ per year.
ORONA's activities are focused on the design, manufacture, installation, maintenance, and modernisation of lifts, escalators, moving ramps and walkways. Operating in 100 countries, we have 330,000 lifts worldwide using our technology. With 2 manufacturing plants, Orona is Number 1 in Europe in terms of complete lift production capacity.
We are looking for a Lift Service Engineer to join our Service team in Newcastle. As an experienced Lift Engineer you will be responsible for:
- Carrying out regular planned preventative maintenance and service visits
- Attending lift breakdown callouts to carry out minor lift repairs
- Meeting agreed customer response times, building relationships with our clients
- Providing regular updates to the Service Manager and becoming an integral part of the regional 24/7 Standby/Callout rota
- Solving issues across a portfolio of Orona and competitor lifting equipment and carrying out basic LG1 examinations
- Problem solving and working on your own initiative
We strive to be a great place to work and to offer a wide range of experiences and opportunities that will help you to achieve your career and personal goals. Benefits include:
- Company vehicle
- 25 days holiday + bank holidays (increased with length of service)
- Internal + External opportunities for training and accredited LEIA and LITS qualifications
- Access to Eye Test vouchers
- Excellent opportunities for overtime
- Competitive company sick pay scheme
If you meet the above requirements, please click apply.
Lift Service Engineer employer: Orona Ltd
Contact Detail:
Orona Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lift Service Engineer
✨Tip Number 1
Familiarise yourself with Orona's products and services. Understanding their lift technology and maintenance processes will not only help you in interviews but also show your genuine interest in the company.
✨Tip Number 2
Network with current or former employees of Orona, especially those in the Newcastle area. They can provide valuable insights into the company culture and expectations for the Lift Service Engineer role.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that demonstrate your problem-solving skills and ability to work independently. This is crucial for the responsibilities outlined in the job description.
✨Tip Number 4
Be ready to showcase your customer service skills. Building relationships with clients is key in this role, so think of ways you've successfully managed client interactions in previous positions.
We think you need these skills to ace Lift Service Engineer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Lift Service Engineer. Tailor your application to highlight relevant experience in maintenance, repairs, and customer service.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience as a Lift Engineer. Include specific examples of maintenance tasks, breakdown callouts, and any customer relationship management that demonstrate your suitability for the role.
Showcase Problem-Solving Skills: Since the role involves problem-solving and working independently, provide examples in your application that showcase your ability to troubleshoot and resolve issues effectively, particularly with lifting equipment.
Personalise Your Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the position and the company. Mention why you want to work for ORONA and how your skills align with their mission and values.
How to prepare for a job interview at Orona Ltd
✨Know Your Technical Stuff
As a Lift Service Engineer, you'll need to demonstrate your technical knowledge about lifts and escalators. Brush up on the latest technologies and common issues in the industry, as well as any relevant regulations or standards.
✨Showcase Problem-Solving Skills
Prepare examples of how you've successfully solved problems in previous roles. This could include specific breakdowns you’ve handled or maintenance challenges you've overcome. Highlighting your initiative will impress the interviewers.
✨Emphasise Customer Relationship Building
Since the role involves building relationships with clients, be ready to discuss your experience in customer service. Share instances where you’ve gone above and beyond to meet client needs or resolve their concerns.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess how you would handle specific situations, such as a lift breakdown or a tight deadline. Practising these types of questions can help you articulate your thought process clearly during the interview.