At a Glance
- Tasks: Serve delicious food and drinks while creating a welcoming atmosphere for customers.
- Company: Join the vibrant Ormskirk Food & Drink Market, a hub for food lovers and fun seekers.
- Benefits: Enjoy competitive pay, employee discounts, and a lively work environment.
- Other info: Flexible hours, perfect for students looking to gain experience in a dynamic setting.
- Why this job: Be part of an exciting team that brings joy through food and entertainment.
- Qualifications: Must be 18+, with a passion for hospitality and great customer service skills.
The predicted salary is between 12 - 16 £ per hour.
About Us
Welcome to Ormskirk Food & Drink Market, the original indoor market hall brought back to life as an immersive social space to eat, meet and play – all under one historic roof. Our market offers seven vendors serving up a variety of tasty street food to be enjoyed in the original market hall or up on the mezzanine dining space. In the bar area, we have an abundant drinks menu to enjoy 'til late and here you'll find our stage, showcasing live music throughout the weekend, plus live sports streaming across multiple screens. Whether it’s family hangouts, fun with friends, doggy days, celebrations or date nights, the Market is a space for everyone to eat, meet and play.
The Experience
- EAT the whole day away at the market, where we’ll be giving a diverse mix of independent businesses the opportunity to showcase their food, grow their brand, and bring you some of the best eats in the area.
- MEET for cocktails, coffees, beers or spritzes, and to dance the night away to live soloists and local bands.
- PLAY with your pals, parents, kids, or canines… There’s a chance for everyone to kick back to enjoy some live sports.
Ormskirk Market is looking to hire Food & Beverages Assistants to work side-by-side with our Venue Managers, Vendors and Bar Staff to help us deliver memorable experiences across all areas of the Market.
You will
This is a part-time position predominantly 4 days out of 7 including weekends. Working a minimum of 8 hours per week. Essential availability Thursdays to Sundays from 12pm.
Key Responsibilities:
- Help with serving food and drinks during service periods.
- Clean & maintain surfaces and re-stock cutlery & napkins as needed.
- Create a welcoming environment for customers and continually monitor how we can improve guest experience.
- Ensure drinks and food is of high quality at all times - Eg. drinks are garnished as described.
- Handle customer feedback and provide adequate solutions to customer complaints.
- Oversee the cleanliness of the venue, paying attention to possible health hazards and regulation violations - Eg. wet floor signs.
- Create a positive work environment for yourself and others around you.
- Positively promote sales within the department and maximize sales opportunities by upselling to customers, asking customers if they would like another drink.
*This is a guideline of general tasks within the role and not an exhaustive list.*
Skills and Qualifications:
- Applicants must be 18 or over.
- Knowledge and awareness of the Food and Beverage Operation.
- Health and Safety awareness.
- Motivational attitude to make positive and constructive input to the team.
- Flexible and adapts quickly and positively to new situations.
- Organized and uses a systematic approach.
- Positive communicator and team player.
If you are outgoing, creative, hardworking and want to be part of a great workplace culture, then we would love to have you join our team. Above all, successful applicants will be expected to be passionate. You must have a passion for your profession, a knowledge of hospitality. We’re looking for lovers of great service with proactive personalities that can anticipate the needs of those around them.
Job Types: Full-time, Part-time, Permanent
Pay: From £12.21 per hour
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
Work Location: In person
Food & Beverage Assistant in Ormskirk employer: Ormskirk Food & Drink Market
At Ormskirk Food & Drink Market, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Our team members enjoy flexible working hours, competitive pay, and the opportunity to engage with a diverse community while delivering memorable experiences. With a focus on employee growth and development, we encourage our staff to bring their passion for hospitality to life in a dynamic environment filled with live music, delicious food, and a supportive team atmosphere.
Contact Details:
Ormskirk Food & Drink Market Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Assistant in Ormskirk
✨Tip Number 1
Get to know the venue! Before your interview, pop by Ormskirk Food & Drink Market and soak up the atmosphere. Familiarising yourself with the space and its vibe will help you stand out when discussing how you can contribute to the team.
✨Tip Number 2
Show off your personality! When you meet the team, let your passion for food and drink shine through. Share your favourite experiences in hospitality and how you can create memorable moments for customers at the market.
✨Tip Number 3
Be proactive! During your chat, think about ways you can enhance the customer experience. Whether it’s suggesting new drink pairings or ideas for events, showing initiative can really impress the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the extra step to connect with us directly.
We think you need these skills to ace Food & Beverage Assistant in Ormskirk
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for food and drink shine through! We want to see that you're genuinely excited about the role and the vibrant atmosphere at Ormskirk Market.
Tailor Your CV:Make sure your CV highlights any relevant experience in hospitality or customer service. We’re looking for team players who can create a welcoming environment, so don’t forget to mention any skills that show you can do just that!
Be Yourself:We want to get to know the real you! Use your application to showcase your personality and how you can contribute to our fun and lively market culture. A bit of creativity goes a long way!
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board for an exciting journey with us!
How to prepare for a job interview at Ormskirk Food & Drink Market
✨Know Your Stuff
Familiarise yourself with the food and beverage offerings at Ormskirk Market. Be ready to discuss your favourite dishes or drinks and how you would promote them to customers. This shows your passion for the role and helps you connect with the interviewers.
✨Show Off Your People Skills
As a Food & Beverage Assistant, you'll be interacting with customers all day. Prepare examples of how you've provided excellent customer service in the past. Think about times when you turned a negative experience into a positive one – this will highlight your problem-solving skills.
✨Emphasise Teamwork
This role requires working closely with Venue Managers, Vendors, and Bar Staff. Share experiences where you've successfully collaborated with others to achieve a common goal. Highlight your ability to create a positive work environment and how you can contribute to team morale.
✨Be Ready for Scenarios
Expect situational questions during the interview. Prepare for scenarios like handling customer complaints or managing busy service periods. Think through your responses and demonstrate your ability to stay calm under pressure while ensuring high-quality service.