At a Glance
- Tasks: Lead a team providing mental health support to children and young people.
- Company: Join Ormiston Families, a compassionate organisation dedicated to improving lives.
- Benefits: Enjoy a competitive salary, hybrid working, and a focus on staff wellbeing.
- Other info: Be part of a supportive team committed to creating positive change.
- Why this job: Make a real difference in the lives of children and families while developing your career.
- Qualifications: Experience in mental health support and strong leadership skills required.
The predicted salary is between 42600 - 42600 £ per year.
The post advertised is a full-time, permanent position (37.5 hours per week). The salary for this post is £42,600 per annum. Your base location will be our hub in central Norwich, with hybrid working opportunities, and will likely include travel across the county.
At Ormiston Families, we believe everyone in the East of England deserves to feel happier, stronger and understood. For more than 45 years, we’ve been supporting children, young people and families to overcome challenges, improve emotional wellbeing and build brighter futures. Everything we do is rooted in our values of collaboration, compassion and effectiveness, and we’re proud to work alongside people rather than simply for them, creating lasting change through trusted relationships, early intervention and evidence-based support.
Our people are at the heart of our success. We know that when our colleagues feel valued, supported and empowered, they can make the greatest difference to the lives of others. That’s why we’re committed to creating an inclusive, welcoming workplace where everyone can thrive, develop and feel proud of the impact they make.
Whether you’re working directly with families or supporting our services behind the scenes, you’ll be part of a dedicated team that shares a common purpose: helping children, young people and families build resilience, strengthen connections and create positive, lasting change in their communities.
If you’re looking for a rewarding career where your skills, ideas and compassion can genuinely transform lives, we’d love you to join us.
Our Supporting Smiles service provides professional mental health support to children and young people through our Therapeutic Pathway for 4–13-year-olds and our Children’s Wellbeing Practitioner service for 5–18-year-olds. Whether children and young people live in Norfolk or Waveney, or are registered with a Norfolk or Waveney GP, we provide evidence-based therapeutic support tailored to their individual needs.
The service is excited to invite applications from enthusiastic, well-motivated individuals to lead our therapeutic pathway and provide supervision and organisational support to this core function of our children and young people’s (CYP) mental health service.
The role of Therapeutic Team Manager is to manage and support a range of therapeutic practitioners, delivering high-quality psychological interventions. The teams managed within this role may include those responsible for waiting list coordination, as well as Systemic Therapists, Counsellors, CBT Therapists, and Play Therapists, among others. This role will also include holding a clinical caseload.
Your clinical and management skills will help us develop and lead our diverse clinical teams, which include trainees, early-career professionals, developing practitioners and highly experienced practitioners. These skills will ensure we can provide a responsive, high-quality service.
You will be expected to work collaboratively with colleagues and external stakeholders. As a valued member of our management team, you will help us to ensure the service runs smoothly and provide effective leadership and management of clinical staff and resources.
We’re looking for someone who is organised, forward-thinking, highly motivated, and works well in a team. Excellent interpersonal, written and verbal communication skills are essential.
Staff wellbeing is a top priority for us. We have a very active well-being team within the organisation and work hard to ensure that a supportive, collaborative and productive culture is in place.
Closing date for applications: 9 am, Wednesday 2nd September 2026
Safeguarding and DBS requirements for your role: Ormiston Families is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts. We are an equal opportunities employer; we value diversity and welcome applications from all sections of the community.
Therapeutic Team Manager – Supporting Smiles in Norwich employer: Ormiston
Ormiston Families is an exceptional employer dedicated to making a meaningful impact in the lives of children and families across Essex. With a strong emphasis on community support, our collaborative work culture fosters professional growth and development, ensuring that every team member feels valued and empowered. Join us to be part of a passionate team that prioritises well-being and offers unique opportunities to make a difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Therapeutic Team Manager – Supporting Smiles in Norwich
✨Connect Through Professional Networks
Join associations related to therapy and counselling, like the British Association for Counselling and Psychotherapy (BACP). They often have job boards, events, and forums where you can meet potential employers and like-minded professionals. Being active in these spaces can give you a significant edge.
✨Show Up at Local Mental Health Events
Look for workshops, seminars, and conferences focused on mental health in your area. Not only can you learn valuable insights, but you can also network with professionals who might be aware of full-time opportunities, like the ones at Ormiston. Plus, showing your passion for the field in person can leave a lasting impression.
✨Utilise Online Platforms Tailored to Counselling
Websites like TherapyJobs or Indeed specifically cater to therapy professionals. Make sure to check these regularly for new listings, and consider setting up alerts to stay ahead of the game. Plus, applying directly through these platforms can sometimes give you better visibility.
✨Leverage University Career Services
If you’re recently graduated or still in school, don't forget to tap into your university's career resources. They often have exclusive listings for full-time positions and can help you refine your interview skills. Plus, they might connect you with alumni who’re already working at places like Ormiston.
We think you need these skills to ace Therapeutic Team Manager – Supporting Smiles in Norwich
Some tips for your application 🫡
Highlight Your Relevant Qualifications:Make sure to showcase any relevant qualifications you've completed, such as a degree in psychology or counselling certifications. This is super important in the therapy and counselling field, so don’t skip over these details in your CV.
Showcase Your Empathy Skills:In your cover letter, it's essential to demonstrate your empathy and communication skills, which are key in therapy. Share specific examples from your previous experiences where you've effectively helped someone through a tough time—this will make your application stand out.
Demonstrate Your Continued Learning:We love seeing candidates who are committed to ongoing professional development. Mention any workshops, seminars, or additional training you’ve attended recently. This not only boosts your CV but shows your passion for the field.
Personalise Your Application for Ormiston:Take some time to research Ormiston and reflect this understanding in your application. Explain why you’re interested in working with them specifically and how your values align with their approach—this personal touch can make all the difference!
How to prepare for a job interview at Ormiston
✨Show Your Empathy and Communication Skills
In therapy and counselling, it's all about how well you connect with others. Be ready to share examples of how you've demonstrated empathy, active listening, and non-verbal communication in past experiences. Your ability to create rapport with clients is key, so let that shine through!
✨Prepare for Scenario-Based Questions
Expect to face some scenario-based questions that assess your practical skills in dealing with clients. Think of various client situations or challenges you've encountered or could encounter. Practice how you would respond, ensuring you highlight your problem-solving abilities and therapeutic techniques.
✨Highlight Your Continuing Education
Being in a full-time role in therapy means you need to stay updated with the latest techniques and theories. Mention any professional development courses you've taken recently, or plans you have for ongoing education. This shows that you’re committed to growth in your field and eager to help your clients with the best approaches.
✨Finesse Your Personal Statement
In therapy, your personal statement is a chance to showcase who you are beyond your qualifications. Tailor it to not just highlight your credentials but also your passion for helping others. Share personal stories or insights that led you to this profession, reinforcing why you'd be a great fit for Ormiston's values and approach.
