At a Glance
- Tasks: Support families visiting prisoners, ensuring a welcoming and positive experience.
- Company: Join Ormiston Families, dedicated to safeguarding and supporting communities.
- Benefits: Flexible hours, competitive pay, and the chance to make a real difference.
- Other info: Dynamic role with varied responsibilities and opportunities for personal growth.
- Why this job: Be part of a rewarding team that strengthens family bonds in challenging situations.
- Qualifications: Passion for helping others and ability to work in a secure environment.
The predicted salary is between 15386 - 15386 € per year.
Salary: £15,386 per annum (based on Real Living Wage of £13.45 per hour).
Based: HMP Highpoint Visitors’ Centre.
Working Pattern:
- Mondays – 5 hours (12noon to 5pm, no unpaid break).
- Wednesdays – 5.5 hours (9am to 3pm, 30-minute unpaid break).
- Fridays – 5 hours (12noon to 5pm, no unpaid break).
- Every other weekend – Saturday: 5 hours (12pm to 5pm); Sunday: 8 hours (8.30am to 5pm, 30-minute unpaid break).
Average 22 hours per week with flexibility required.
We have opportunities to join our experienced and dedicated Family Services Team working within the visitors’ centre at HMP Highpoint, providing a personal welcome for first‑time and returning visitors to help them access the services available to them. HMP Highpoint, part of the main HMP Estate, offers a varied and exciting opportunity to work in a busy yet rewarding environment where no two days are the same.
You will be required to obtain and retain enhanced security vetting for this role.
Responsibilities:
- Provide effective and efficient running of the Visitor Centre, Tea Bar and Play Area in the Prison Visits Hall.
- Assist on Family Days to ensure prisoners and their families have a valuable visiting experience.
- Improve the quality of visits for children, young people and families, helping to maintain positive, healthy and supportive family relationships.
Qualifications:
HMP Highpoint is not accessible by public transport.
To apply please click on the apply online button.
Closing date for applications: Monday 11th May 2026, 9am.
Safeguarding and DBS Requirements:
Ormiston Families is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.
We are an equal opportunities employer; we value diversity and welcome applications from all sections of the community.
Family Support Worker – Prisoner Family Services – HMP Highpoint in Stirling employer: Ormiston Families
Ormiston Families is an exceptional employer, offering a supportive and inclusive work culture at HMP Highpoint, where you can make a meaningful impact on the lives of prisoners and their families. With flexible working hours and a commitment to employee growth, you will be part of a dedicated team that values diversity and promotes positive family relationships in a dynamic environment. Join us to contribute to a rewarding mission while enjoying the benefits of working in a unique setting that prioritises the welfare of children and families.
StudySmarter Expert Advice🤫
We think this is how you could land Family Support Worker – Prisoner Family Services – HMP Highpoint in Stirling
✨Tip Number 1
Network like a pro! Reach out to people in the field of family support or prison services. Attend local events or workshops where you can meet professionals and learn more about the role. You never know who might have a lead on a job!
✨Tip Number 2
Prepare for interviews by practising common questions related to family support work. Think about your experiences and how they relate to the job at HMP Highpoint. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show your passion! When you get the chance to speak with potential employers, let them know why you care about supporting families in challenging situations. Your enthusiasm can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Family Support Worker – Prisoner Family Services – HMP Highpoint in Stirling
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Family Support Worker role. We want to see how you can contribute to making visits a positive experience for families.
Show Your Passion:Let your enthusiasm for supporting families shine through in your application. We’re looking for someone who genuinely cares about maintaining healthy family relationships, so don’t hold back on sharing your motivation!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out. Use bullet points if it helps to organise your thoughts better!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for this rewarding opportunity at HMP Highpoint.
How to prepare for a job interview at Ormiston Families
✨Know Your Role
Familiarise yourself with the responsibilities of a Family Support Worker at HMP Highpoint. Understand how you can contribute to improving the visiting experience for families and children. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Empathy and Understanding
In this role, you'll be working with vulnerable families. Prepare examples from your past experiences where you've demonstrated empathy and support. This will highlight your ability to connect with people in challenging situations, which is crucial for this position.
✨Prepare Questions
Think of insightful questions to ask during the interview. This could be about the team dynamics, the challenges faced in the role, or how success is measured. Asking thoughtful questions shows that you're engaged and serious about the position.
✨Dress Appropriately
Even though the role is within a prison environment, it's important to present yourself professionally. Opt for smart-casual attire that reflects your respect for the setting and the seriousness of the job. First impressions matter!
