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- Tasks: Welcome visitors and enhance the experience for prisoners and their families.
- Company: Community support organisation dedicated to making a difference.
- Benefits: Part-time hours, flexible schedule, and meaningful work.
- Why this job: Make a real impact in the lives of families during challenging times.
- Qualifications: Customer service experience and strong communication skills required.
- Other info: Empathetic individuals with access to transport will thrive in this role.
The predicted salary is between 13 - 16 £ per hour.
A community support organization in Cambridge is seeking a Family Support Worker for their Prisoner Family Services team at HMP Whitemoor. This part-time role (10 hours per week) involves welcoming visitors and enhancing the visiting experience for prisoners and their families.
Ideal candidates will have:
- Customer service experience
- Strong communication skills to manage challenging situations successfully
- A non-judgemental attitude
- The ability to work empathetically
Access to transport is required due to location.
Family Support Worker, Prisoner Family Services (Part-Time) in Cambridge employer: Ormiston Families
Contact Detail:
Ormiston Families Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Support Worker, Prisoner Family Services (Part-Time) in Cambridge
✨Tip Number 1
Network like a pro! Reach out to people in the community support sector, especially those connected to prisoner family services. A friendly chat can lead to insider info about job openings or even a recommendation.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and empathy. Think of real-life examples where you’ve handled challenging situations with a non-judgemental attitude. We want you to shine!
✨Tip Number 3
Show your passion for the role! When you get the chance to speak with potential employers, let them know why supporting families of prisoners matters to you. Your genuine interest can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for dedicated individuals who want to make a difference in the community.
We think you need these skills to ace Family Support Worker, Prisoner Family Services (Part-Time) in Cambridge
Some tips for your application 🫡
Show Your Empathy: When writing your application, make sure to highlight your ability to work empathetically. We want to see how you can connect with families and support them during challenging times.
Customer Service Experience Matters: Don’t forget to mention any customer service experience you have! We value strong communication skills, so share examples of how you've successfully managed difficult situations in the past.
Be Authentic: We appreciate a non-judgemental attitude, so be yourself in your application. Share your genuine passion for helping others and how you can contribute to enhancing the visiting experience for prisoners and their families.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and get to know you better. We can’t wait to hear from you!
How to prepare for a job interview at Ormiston Families
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Family Support Worker. Familiarise yourself with the specific needs of prisoners and their families, and think about how your customer service experience can enhance their visiting experience.
✨Showcase Your Communication Skills
During the interview, be prepared to demonstrate your strong communication skills. Think of examples where you've successfully managed challenging situations, especially in a customer service context. This will show that you can handle the emotional complexities of the role.
✨Emphasise Empathy and Non-Judgement
It's crucial to convey your non-judgemental attitude and empathetic approach. Share personal anecdotes or experiences that highlight your ability to connect with people from diverse backgrounds, especially in sensitive situations.
✨Plan Your Transport
Since access to transport is required for this role, make sure you have a plan in place for getting to HMP Whitemoor. Mentioning your transport arrangements during the interview can demonstrate your commitment and reliability.
