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- Tasks: Be the friendly face of Ormeau Business Park, managing reception and facilities.
- Company: Join a vibrant local enterprise agency in a prime Belfast location.
- Benefits: Competitive salary, pension scheme, and a professional work environment.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Make a difference by supporting local businesses and enhancing their experience.
- Qualifications: 5 GCSEs including English and Maths, plus strong IT and communication skills.
The predicted salary is between 25000 - 28000 £ per year.
Ormeau Business Park is the Local Enterprise Agency for South Belfast. The organisation is based in the Gasworks, a premium location in the city and offers workspace, business support and venue hire to the local business community. Ormeau Business Park has a superb opportunity available for an efficient and capable Facilities Officer to join their organisation.
The person will be the first point of contact for all tenants and clients and shall be involved in a range of activities including:
- Telephony service
- Facilities helpdesk (handling and overseeing maintenance)
- Room hire reservations (including car park allocation)
- Catering requests
- General business support enquiries
- Security and housekeeping
Responsibilities include:
- Meet and greet all visitors and tenants at the main reception in a polite, friendly, and efficient manner.
- Carry out site inspections and liaise with maintenance contractors.
- Oversee car parking on site.
- Oversee the fire safety, key, alarm, first aid and waste disposal systems on site.
- Operate the main switchboard and act as a first point of contact at reception.
- Liaise with tenants and log, oversee and action any maintenance requests that may be required.
- Assist with the administrative duties of the organisation including the booking of function rooms, invoicing, sorting mail and updating of records in line with ISO standards.
- Liaise with catering suppliers in relation to clients' room bookings.
- Log enquiries made to the organisation in relation to property, function rooms and business support.
- Prepare rooms including the setting up of visual aids for meetings/seminars and return to order. (This role involves handling and moving of furniture, and the ability to undertake safe manual handling is essential.)
- Ensure that messages are correctly communicated to staff members.
- Open and lock site when required outside of working hours.
- Assist with any other duties that may be required.
- Ensure compliance with company policies and confidentiality of sensitive financial data.
Essential Criteria:
- Minimum of 5 GCSEs (or equivalent) to include English and Maths grade C or above.
- Excellent time management, organisational and multi-tasking skills.
- High level of IT proficiency to include Microsoft Package (Word, PowerPoint, Excel, Microsoft Teams, Outlook).
- Excellent communication skills, verbally and written.
- High levels of attention to detail.
- Strong interpersonal skills.
- Flexible and adaptable approach to work.
- Motivated team player with the ability to work on own initiative.
- Clean Driving Licence and use of a car.
Additional Information:
- Company pension provided.
- Professional groomed appearance.
- Experience in a similar role.
If you are interested in this position, please submit your CV and cover letter by clicking the apply button below.
Facilities Officer/ Receptionist TLNT1_NI in Belfast employer: Ormeau Business Park
Contact Detail:
Ormeau Business Park Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Officer/ Receptionist TLNT1_NI in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their mission. Practise common interview questions and think of examples from your past experiences that showcase your skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind. It’s also a great opportunity to reiterate your interest in the position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Facilities Officer/Receptionist role. Plus, it shows you’re genuinely interested in being part of our team at Ormeau Business Park.
We think you need these skills to ace Facilities Officer/ Receptionist TLNT1_NI in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Facilities Officer/Receptionist role. Highlight relevant experience and skills that match the job description, like your organisational skills and IT proficiency. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role at Ormeau Business Park. Be friendly and professional, and don’t forget to mention your passion for providing excellent customer service.
Show Off Your Communication Skills: Since this role involves a lot of interaction with tenants and clients, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and engaging – we love a good read!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be able to upload your CV and cover letter directly. Plus, it shows us you’re tech-savvy, which is a big plus for this role!
How to prepare for a job interview at Ormeau Business Park
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities like handling maintenance requests and managing reception duties. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Communication Skills
As a Facilities Officer/Receptionist, excellent communication is crucial. Prepare examples of how you've effectively communicated in previous roles, whether it’s dealing with clients or coordinating with maintenance teams. Practising these scenarios can really help you shine.
✨Demonstrate Your Organisational Skills
This role requires strong organisational abilities. Be ready to discuss how you manage multiple tasks, such as overseeing room bookings and handling enquiries. You might even want to bring a simple example of a system you’ve used to stay organised in the past.
✨Dress the Part
First impressions matter, especially in a front-facing role. Make sure you dress professionally and present yourself well. A polished appearance shows that you take the opportunity seriously and are ready to represent the company positively.