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- Tasks: Lead your team to deliver exceptional service in a vibrant restaurant environment.
- Company: Join the Orleans Smokehouse, inspired by the flavours of New Orleans.
- Benefits: Flexible shifts, 33% discount on meals, and financial wellness tools.
- Why this job: Be part of a fun team and create memorable experiences for guests.
- Qualifications: Experience in hospitality and a passion for leading teams.
- Other info: Enjoy team socials, 28 days holiday, and opportunities for personal growth.
The predicted salary is between 22000 - 26000 £ per year.
As Head Waiter/Waitress at Orleans Smokehouse, you will bring your experience and passion to lead your team on the floor. You will act as a supervisor, to provide the service that will keep our guests coming back for more. Orleans Smokehouse is inspired by the flavours of New Orleans, Louisiana. It is perfect for relaxed get-togethers to enjoy the succulent barbecue food lovingly smoked by our pitmasters.
WHAT'S IN IT FOR ME?
- Flexible shifts - to fit around the other important things in life.
- A massive 33% discount across all our brands.
- 20% discount across all of our brands for up to 5 friends and family.
- Wagestream - a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Discounts on gym memberships.
- Team Socials - work hard, play hard!
- Pension; 28 days paid holiday; high-street shopping discounts; and free shares.
- Free employee helpline - to support you with whatever life throws at you.
WHAT WILL I BE DOING?
As Head Waiter/Waitress you will:
- Lead the team on the floor to success during busy shifts.
- Train and inspire your team.
- Support the day-to-day running of the business.
- Maintain high standards of cleanliness and safety.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Head Waiter/Waitress employer: Orleans Smokehouse
Contact Detail:
Orleans Smokehouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter/Waitress
✨Tip Number 1
Get to know the venue! Before your interview, pop into Orleans Smokehouse and soak up the atmosphere. Chat with the staff and get a feel for the vibe. This will not only help you stand out but also show your genuine interest in the role.
✨Tip Number 2
Practice your people skills! As a Head Waiter/Waitress, you'll be leading a team and interacting with guests. Role-play common scenarios with friends or family to boost your confidence and refine your communication style.
✨Tip Number 3
Show off your leadership chops! Think of examples from your past experiences where you've successfully led a team or handled a busy shift. Be ready to share these stories during your chat with us at Orleans Smokehouse.
✨Tip Number 4
Apply through our website! It’s super quick and easy—no CV needed! Just fill out the form, and we’ll get to know you better. Plus, it shows you're tech-savvy and ready to embrace our modern application process.
We think you need these skills to ace Head Waiter/Waitress
Some tips for your application 🫡
Keep it Simple: Our application form is designed to be quick and easy, so don’t overthink it! Just fill in the essentials and let your personality shine through.
Show Your Passion: We love seeing enthusiasm for the role! Make sure to highlight your experience in hospitality and what excites you about being a Head Waiter/Waitress at Orleans Smokehouse.
Be Yourself: We want to get to know the real you! Don’t be afraid to let your unique qualities come through in your answers. Authenticity goes a long way with us.
Apply Through Our Website: Remember, applying through our website is the best way to go! It’s super straightforward and ensures your application lands directly in our hands.
How to prepare for a job interview at Orleans Smokehouse
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the menu at Orleans Smokehouse. Understand the key dishes and their ingredients, especially the barbecue offerings. This will show your passion for the role and help you answer questions about how you would recommend dishes to guests.
✨Showcase Your Leadership Skills
As a Head Waiter/Waitress, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team or handled a busy shift. Highlight how you trained or inspired your colleagues to maintain high service standards.
✨Emphasise Customer Service Excellence
Orleans Smokehouse values making every guest feel welcome. Be ready to discuss your approach to customer service. Share specific instances where you went above and beyond to ensure a great dining experience, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they handle busy shifts. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.