At a Glance
- Tasks: Provide hands-on support for trading applications and IT systems on a busy trading floor.
- Company: Dynamic brokerage firm known for expert structuring and execution across global markets.
- Benefits: Gain deep exposure to trading platforms and enhance your technical skills in a fast-paced environment.
- Other info: Exciting opportunity for career growth in a high-pressure trading environment.
- Why this job: Join a vibrant team and make a real impact in the world of trading technology.
- Qualifications: Strong knowledge of Fidessa and Bloomberg, with solid IT support fundamentals.
The predicted salary is between 49500 - 60500 £ per year.
We're recruiting on behalf of a well-established, dynamic brokerage firm known for its expert structuring and execution capability across global markets. They're looking for a Trade Application Support Analyst to join their technology team, supporting a busy trading floor covering Listed Derivatives, FX, Swaps, and Bonds.
About the Role
This is a hands-on support role providing day-to-day assistance for the trading applications and IT systems used across a busy London trading floor, ensuring platforms, connectivity, and infrastructure run reliably in a fast-paced, high-pressure environment. You'll gain deep exposure to trading platforms, market connectivity, and the full trade lifecycle across front and back-office systems. The primary focus is trade application support — taking ownership of the day-to-day running of core trading applications, most notably Fidessa and Bloomberg, acting as first and second line point of contact for traders and brokers.
Alongside strong application knowledge, the role retains a core IT support element, covering desktop environments, dealer boards, and underlying infrastructure. This is a broad role suited to someone combining solid IT support fundamentals with genuine trading-application expertise.
Key Responsibilities
- Provide first- and second-line support for front-office trading platforms, primarily Fidessa and Bloomberg, resolving issues quickly to minimise trading disruption.
- Support Fidessa order management and execution workflows, monitor order flow and connectivity, manage user setups and permissions, and troubleshoot rejected or stuck orders.
- Administer and support the Bloomberg Terminal estate, including user provisioning, entitlements, connectivity, and troubleshooting.
- Support trading of listed derivative contracts across major exchanges including CME, ICE, and Eurex.
- Support and troubleshoot FIX-based order flow and market-data sessions, interpreting FIX messages and logs and coordinating with counterparties and vendors.
- Monitor and maintain exchange, vendor, and counterparty connectivity and market-data feeds.
- Support the trade lifecycle from execution through to booking, investigating breaks and discrepancies across front and back office.
- Provide day-to-day support for desktop environments, dealer boards, and core server infrastructure, including Windows Server.
- Work with trading platform vendors, exchanges, and service providers to resolve incidents and enhance system functionality.
Skills & Experience
- Strong, hands-on knowledge of Fidessa in a support or operational capacity.
- Good working knowledge of the Bloomberg Terminal, including administration and troubleshooting.
- Solid understanding of listed derivatives traded on CME, ICE, and Eurex.
- Working knowledge of the FIX protocol, including reading FIX messages/logs and troubleshooting.
- Understanding of the trade lifecycle across front and back office.
- Strong general technical knowledge across desktop and infrastructure support.
- Solid experience with Microsoft technologies.
- Working knowledge of networking fundamentals.
- Experience supporting a trading floor environment.
Personal Attributes
- Highly motivated and proactive, with a willingness to take ownership of issues.
- Strong problem-solving skills and ability to learn quickly in a fast-paced environment.
- Reliable team player with good communication skills, able to work directly with traders and brokers under pressure.
- Able to prioritise effectively and remain calm and decisive on a busy trading floor.
Trade Application Support Analyst employer: Orlaroseassociates
Join a dynamic and innovative company in London that values its employees and fosters a collaborative work culture. As an Executive Assistant to the CEO and CFO, you will benefit from extensive professional development opportunities while working in a supportive environment that prioritises employee well-being and growth. With a focus on cutting-edge technology and global outreach, this role offers a unique chance to contribute to impactful projects within the financial sector.
