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- Tasks: Lead front-of-house operations and create exceptional client experiences.
- Company: Join a prestigious luxury brand known for excellence in service.
- Benefits: Competitive salary, bonus, and benefits package.
- Why this job: Shape the hospitality experience at a flagship centre and make a real impact.
- Qualifications: 3-5 years in client-facing roles, ideally in luxury settings.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
The predicted salary is between 37000 - 40000 £ per year.
An opportunity to be part of a luxury brand that places client experience at the heart of everything it does. This is a brand new opportunity to join an award-winning luxury brand renowned for delivering premium serviced and managed offices, setting the standard for innovation and excellence in commercial property services.
We are seeking a Head Receptionist to take ownership of the front-of-house experience at one of the company’s flagship centres. This is a pivotal role for an individual eager to shape and elevate the hospitality arm of a prestigious brand.
You will join a fast-paced, collaborative, and high-performing team, bringing your own personal touch to delivering exceptional service and ensuring every client interaction reflects the brand’s commitment to quality and care.
Key responsibilities:- Lead all front-of-house and client-facing operations, ensuring a seamless meet-and-greet experience.
- Manage day-to-day administration, including email management, supply orders, and coordination of taxis, hotels, and restaurant bookings.
- Support client onboarding and nurture strong, long-lasting relationships.
- Assist in maintaining office presentation and design standards that reflect a luxury environment.
- Contribute to the delivery of client events and initiatives that enhance community and brand engagement.
- 3–5 years’ experience in front-of-house, reception, or client-facing roles, ideally within luxury offices, high-end retail, or five-star hotels.
- Naturally client-focused, professional, and personable, with exceptional attention to detail and presentation.
- A proactive and self-motivated individual who thrives in a dynamic, fast-paced setting.
- Passionate about delivering excellence and proud to represent a premium brand.
Reception Manager in Leicester employer: Orla Rose Associates
Contact Detail:
Orla Rose Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Manager in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury sector and let them know you're on the hunt for a Reception Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet!
✨Tip Number 2
Nail that first impression! When you get an interview, make sure to showcase your personality and professionalism. Dress to impress and bring your A-game to demonstrate how you can elevate the front-of-house experience.
✨Tip Number 3
Research the brand! Familiarise yourself with the company’s values and recent initiatives. This will help you tailor your responses during interviews and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Reception Manager in Leicester
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your own style into your cover letter and CV. Remember, this role is all about client experience, so showcasing your interpersonal skills is key.
Tailor Your Application: Make sure to tailor your application specifically for the Head Receptionist role. Highlight your relevant experience in front-of-house operations and any luxury service backgrounds. We love seeing how your past roles have prepared you for this exciting opportunity!
Be Detail-Oriented: Attention to detail is crucial in this role, so ensure your application is free from typos and errors. We appreciate a polished presentation, just like we do in our luxury environments. Take the time to proofread and make sure everything looks sharp!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Orla Rose Associates
✨Know the Brand Inside Out
Before your interview, dive deep into the company’s values and mission. Understand what makes their client experience stand out in the luxury market. This will help you tailor your responses to show how your skills align with their commitment to quality and care.
✨Showcase Your Client-Facing Experience
Prepare specific examples from your past roles that highlight your front-of-house expertise. Discuss situations where you’ve gone above and beyond for clients, as this will demonstrate your proactive approach and ability to nurture strong relationships.
✨Dress to Impress
As a potential Reception Manager, your presentation matters. Choose an outfit that reflects the luxury brand's image. A polished appearance not only shows professionalism but also indicates your understanding of the high standards expected in this role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you, while also demonstrating your proactive mindset.