Mobile Community Responder

Mobile Community Responder

Full-Time 33269 - 34001 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join a team providing community care and support to individuals in Orkney.
  • Company: Be part of a dedicated service focused on health and social care standards.
  • Benefits: Enjoy a competitive salary, potential £2,000 Golden Hello, and paid interview expenses.
  • Why this job: Make a real difference in people's lives while working flexible shifts in a supportive environment.
  • Qualifications: SVQ 2 in Health and Social Care or equivalent required within 5 years; full UK driving licence needed.
  • Other info: Ongoing recruitment until June 2025 with rolling interviews every two weeks.

The predicted salary is between 33269 - 34001 £ per year.

There is currently one 30 hour per week post available.

Permanent £33,269 - £34,001 pro rata / £17.25 - £17.62 per hour (including shift allowance and Distant Islands Allowance).

This post may also be eligible for a Golden Hello Payment of £2,000 – please see attached Terms and Conditions, and the Job Pack(s) for more information about this scheme and other benefits.

You will work as part of a team to provide a Community Care Alarm Responder service to individuals living in the communities of Orkney, assisting individuals to remain at home as independently as possible and deliver services in line with the principles of the Health and Social Care Standards.

Within the Responder service, there are two different teams, the Red Team and the Green Team. The Red Team work three shifts including nights, and the Green Team work two shifts with no nightshift but a midnight finish time. The main difference between them is that the Green Team also helps to provide short-term support to individuals following discharge from hospital and delivery of support to prevent hospital admissions.

You will hold or achieve within 5 years, an SVQ 2 (SCQF Level 6) in Health and Social Care or other equivalent level qualification accepted by SSSC for registration.

You will hold a Full UK Driving Licence to be able to drive a car/small van.

You will have the ability to treat people with dignity, respect and compassion and ensure people are included in and supported to make decisions for themselves.

You will have good written and verbal communication skills and show a basic understanding of health and safety for yourself and others including risk assessment.

Further information relating to the role and the requirements for it is available in the attached Job Profile.

This recruitment campaign is ongoing until 22 June 2025. Submitted application forms will be considered every two weeks with interviews taking place on a rolling programme. If you are interested in these vacancies, we would kindly encourage you to apply without delay. Please select your preferred contracted hours and work location(s) in the Candidate Preferences in the application form.

For an informal discussion or further information about these roles, please contact: Erin Johnston – Registered Manager, on 01856 888390 or at erin.johnston@orkney.gov.uk.

Please note that interview and relocation expenses will be paid for this post, in accordance with Council policy. However, sponsorship is unable to be offered for this post.

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Contact Detail:

Orkney Islands Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Mobile Community Responder

✨Tip Number 1

Familiarise yourself with the Health and Social Care Standards, as understanding these principles will be crucial in your role. This knowledge will not only help you during the interview but also demonstrate your commitment to providing quality care.

✨Tip Number 2

Reach out to current or former employees of the Mobile Community Responder service to gain insights into their experiences. This can provide you with valuable information about the team dynamics and expectations, which you can mention during your interview.

✨Tip Number 3

Prepare to discuss specific scenarios where you've demonstrated compassion and respect in your previous roles. Having concrete examples ready will showcase your ability to treat individuals with dignity, a key requirement for this position.

✨Tip Number 4

Since the role involves driving, ensure your driving record is clean and be prepared to discuss your experience behind the wheel. Highlighting your reliability and safety awareness can set you apart from other candidates.

We think you need these skills to ace Mobile Community Responder

Empathy and Compassion
Effective Communication Skills
Teamwork and Collaboration
Time Management
Problem-Solving Skills
Understanding of Health and Social Care Standards
Risk Assessment Knowledge
Ability to Work Independently
Full UK Driving Licence
Basic IT Skills
Adaptability to Shift Patterns
Conflict Resolution Skills
Customer Service Orientation
Understanding of Confidentiality and Data Protection

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Mobile Community Responder position. This will help you tailor your application to highlight relevant skills and experiences.

Highlight Relevant Qualifications: Make sure to emphasise any qualifications you have that meet the requirements, such as an SVQ 2 in Health and Social Care. If you are working towards this qualification, mention your progress and commitment to achieving it.

Showcase Communication Skills: Since good written and verbal communication skills are essential for this role, provide examples in your application that demonstrate your ability to communicate effectively with individuals and teams.

Personalise Your Application: Tailor your CV and cover letter to reflect your understanding of the community care environment. Mention your ability to treat people with dignity and respect, and how you can contribute to helping individuals remain independent at home.

How to prepare for a job interview at Orkney Islands Council

✨Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of a Mobile Community Responder. Familiarise yourself with the differences between the Red Team and Green Team, as this will show your interest and preparedness during the interview.

✨Showcase Your Qualifications

Be ready to discuss your qualifications, especially your SVQ 2 in Health and Social Care or any equivalent. If you haven't achieved it yet, explain your plan to obtain it within the required timeframe and how your current skills align with the role.

✨Demonstrate Compassion and Respect

Prepare examples from your past experiences where you treated individuals with dignity and respect. Highlight situations where you supported people in making their own decisions, as this is crucial for the role.

✨Communicate Effectively

Practice your verbal and written communication skills before the interview. Be clear and concise when answering questions, and don't hesitate to ask for clarification if you don't understand something. Good communication is key in this role.

Mobile Community Responder
Orkney Islands Council
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