At a Glance
- Tasks: Lead and develop a dynamic business support team in health and care.
- Company: Join Orkney Islands Council, a supportive and inclusive employer.
- Benefits: Competitive salary, flexible working, and relocation package available.
- Other info: Exciting opportunities for career growth and professional development.
- Why this job: Make a real difference in health and social care services across Orkney.
- Qualifications: Experience in people management and a passion for customer service.
The predicted salary is between 25.97 - 25.97 £ per hour.
Team Manager, Business Support (Orkney Health and Care)
Council Offices, Kirkwall
35 hours per week
Permanent
£42,908 - £47,397
£23.51 - £25.97 per hour
The above amounts include Distant Islands Allowance.
You will be reporting to the Service Manager (Customer and Business Support).
Your working pattern is 35 hours per week Monday to Friday. We are happy to talk flexible working, where possible.
The purpose of this role is to ensure the effective and efficient operation and delivery of the Orkney Health and Care business support function and its day to day activities, delivering on key priorities and driving improvement and change.
As an experienced people manager, you will lead and develop the business support team, based in locations across Orkney. Providing a customer focused service the team contributes to the delivery of high-quality, integrated health and social care services across Orkney.
This includes oversight of information governance, complaints handling, Freedom of Information and Subject Access Requests, records management, data protection compliance, performance management, service planning, risk management and business continuity arrangements, while driving continuous improvement in business processes, systems and working practices.
Working closely with senior managers and service leaders, you will provide advice and operational support on business management, governance and service delivery matters.
The necessary qualification, experience and skills required for this role are detailed in the ‘must have’ section of the attached job profile. These criteria are used for decisions on shortlisting and appointment of applicants.
This post is a regulated role with children and adults and requires Level 2 Disclosure with PVG scheme membership.
Interview expenses are payable for this post.
Relocation package is available in line with Council Policy for this post.
Applications close at 23:59 on Sunday 4 October 2026, with shortlisting taking place week commencing 5 October 2026 and interviews are scheduled for week commencing 19 October 2026.
For a discussion about the role, contact Fiona Ratter, Service Manager (Customer and Business Support) at Fiona.ratter@orkney.gov.uk or on (01856) 873535 extension 2230 or Alex Rodwell, Head of Performance and Business Support at alex.rodwell@orkney.gov.uk or on (01856) 873535 extension 2281.
For information on applying and our recruitment process.
Orkney Islands Council is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of age, gender, race or ethnicity, disability, religion or belief, sexual orientation, marriage or civil partnership status, pregnancy or maternity status or gender reassignment status.
Team Manager, Business Support (Orkney Health and Care) - ORK10734 in Kirkwall employer: Orkney Islands Council
Orkney Islands Council is an exceptional employer, offering a supportive work culture that values flexibility and community engagement. As a Community Payback Supervisor, you will have the opportunity to make a meaningful impact on individuals' lives while benefiting from professional growth and development in a collaborative environment. Located in Kirkwall, you will enjoy the unique advantages of working in a picturesque setting, with access to various community resources and partnerships that enhance your role.
