At a Glance
- Tasks: Assist in managing housing accounts and support housing officers with administrative tasks.
- Company: Join Orkney Islands Council, a supportive and inclusive employer.
- Benefits: Competitive salary, flexible working options, and training provided.
- Other info: Great opportunity for career growth in a dynamic environment.
- Why this job: Make a difference in the community while gaining valuable experience.
- Qualifications: Experience in administration or customer service is preferred but not essential.
The predicted salary is between 16.8 - 16.8 £ per hour.
Advert Housing Assistant Council Offices 35 hours per week Permanent £30,060 - £30,662 £16.47 - £16.80 per hour The above amounts include Distant Islands Allowance You will be reporting to the Team Manager (Housing and Homelessness).
Your working pattern is Monday to Friday, 09:00 to 17:00.
We are happy to talk flexible working, where possible.
The purpose of this role is to assist the Team Manager (Housing and Homelessness) in the management of Housing Revenue Account (HRA), Education and emergency tenancies.
Although based within Housing Services, this role has a significant administrative element and would suit applicants with experience in administration, customer service or office support roles.
A large part of the role involves maintaining records, preparing correspondence, processing paperwork and supporting Housing Officers with a range of administrative processes.
Previous housing experience is not essential as training and support will be given.
This is a varied role which assists both our Homelessness and Advice and Housing Management teams and provides support to Housing Officers in the management of properties and tenancies.
Duties include assisting Housing Officers to ensure homelessness data is recorded as required by the Scottish Government, supporting arrears and tenancy breach casework, and assisting with the process of preparing empty properties (including emergency properties) for re-let, including the purchase and acquisition of furniture.
In addition, the role will involve accompanying Housing Officers on home visits / interviews as required.
The post will also include drafting a range of legal notices and the administration of various processes including consultations and mailshots.
The necessary qualification, experience and skills required for this role are detailed in the ‘must have’ section of the attached job profile.
These criteria are used for decisions on shortlisting and appointment of applicants.
This post requires a Level 1 Disclosure check.
Applications close on 23.59 Sunday 6 September 2026 with shortlisting taking place week commencing 7 September 2026 and interviews are scheduled for week commencing 23rd September 2026.
For a discussion about the role, contact Moira Adamson, Team Manager (Housing and Homelessness) at moira. adamson@orkney. gov. uk or on 01856 873535 extension 2173.
For information on applying and our recruitment process, click here for Information for Applicants.
We would welcome your feedback on our recruitment process .
Orkney Islands Council is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of age, gender, race or ethnicity, disability, religion or belief, sexual orientation, marriage or civil partnership status, pregnancy or maternity status or gender reassignment status.
Housing Assistant - ORK10704 in Kirkwall employer: Orkney Islands Council
Orkney Islands Council is an exceptional employer, offering a supportive and inclusive work environment for those embarking on a career in social care. With a focus on employee growth through practical experience and training towards an SVQ 2 in Social Services and Healthcare, staff are empowered to make a meaningful impact in the lives of adults within the community. The council promotes flexible working patterns and values diversity, making it an ideal place for individuals seeking rewarding employment in a caring profession.
