Guest Experience Ambassador - Flexible Hours & Training in Kirkwall

Guest Experience Ambassador - Flexible Hours & Training in Kirkwall

Kirkwall Full-Time 20000 - 25000 € / year (est.) No home office possible
Orkney Gin Company

At a Glance

  • Tasks: Create a welcoming experience and handle enquiries at The Pickaquoy Centre.
  • Company: Join the Orkney Gin Company, known for its vibrant culture.
  • Benefits: Flexible hours, full training, and a supportive team environment.
  • Other info: Perfect for students seeking part-time work with great experience.
  • Why this job: Be the face of customer service and make every visitor's day special.
  • Qualifications: Strong communication skills and a positive attitude are essential.

The predicted salary is between 20000 - 25000 € per year.

Orkney Gin Company is seeking a Customer Services Advisor for The Pickaquoy Centre in Kirkwall. You will create a welcoming experience, handling enquiries and processing bookings.

Requirements include:

  • Strong communication skills
  • A positive attitude
  • Flexibility in working hours across weekdays and weekends

Full training will be provided, and applications close on 10 June 2026.

Guest Experience Ambassador - Flexible Hours & Training in Kirkwall employer: Orkney Gin Company

Orkney Gin Company is an excellent employer, offering a vibrant work culture where every team member plays a vital role in creating memorable experiences for our guests. With flexible hours and comprehensive training provided, employees have the opportunity to grow their skills while enjoying the unique charm of Kirkwall. Join us to be part of a supportive team that values communication and positivity, making each day rewarding and fulfilling.

Orkney Gin Company

Contact Detail:

Orkney Gin Company Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Guest Experience Ambassador - Flexible Hours & Training in Kirkwall

Tip Number 1

Make sure to research Orkney Gin Company and The Pickaquoy Centre before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in creating a welcoming experience.

Tip Number 2

Practice your communication skills! Since strong communication is key for this role, try role-playing common customer service scenarios with a friend. This will help you feel more confident when handling enquiries and processing bookings.

Tip Number 3

Show off your positive attitude during the interview. Smile, be enthusiastic, and let your personality shine through. Remember, they’re looking for someone who can create a great experience for customers, so let them see how you can bring that energy!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way, so take advantage of the resources we offer to help you land that job!

We think you need these skills to ace Guest Experience Ambassador - Flexible Hours & Training in Kirkwall

Customer Service Skills
Communication Skills
Positive Attitude
Flexibility
Booking Management
Enquiry Handling
Interpersonal Skills

Some tips for your application 🫡

Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for creating a welcoming experience.

Highlight Relevant Skills:Make sure to emphasise your strong communication skills and any previous customer service experience. We love seeing how you can contribute to our team at The Pickaquoy Centre!

Be Flexible:Since the role requires flexibility in working hours, mention your availability clearly. We appreciate candidates who can adapt to different shifts across weekdays and weekends.

Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get back to you!

How to prepare for a job interview at Orkney Gin Company

Know the Company

Before your interview, take some time to research Orkney Gin Company and The Pickaquoy Centre. Understand their values, mission, and what makes them unique. This will help you tailor your answers and show that you're genuinely interested in being a part of their team.

Showcase Your Communication Skills

As a Customer Services Advisor, strong communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few examples of how you've successfully handled customer enquiries or resolved issues in the past.

Emphasise Your Flexibility

Since the role requires flexibility in working hours, be ready to discuss your availability. Highlight any previous experiences where you adapted to changing schedules or took on extra shifts. This shows that you're committed and can handle the demands of the job.

Prepare Questions

At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones about the role, training opportunities, or the company culture. This not only shows your interest but also helps you determine if it's the right fit for you.