At a Glance
- Tasks: Provide exceptional customer service and assist with queries in a dynamic environment.
- Company: Leading mobile network provider in Newcastle upon Tyne.
- Benefits: Competitive salary, healthcare access, family leave, and career support.
- Why this job: Join an apprenticeship scheme for career growth while making a difference for customers.
- Qualifications: No prior experience needed; just a passion for helping others.
- Other info: Great opportunity to kickstart your career in a supportive team.
A leading mobile network provider in Newcastle upon Tyne seeks a Customer Service Advisor – Sales and Distribution. You will ensure exceptional service for customers, assist with queries, and participate in the Apprenticeship scheme for career growth.
The position offers a competitive salary of £21,620 plus incentives, and numerous benefits including healthcare access, family leave, and career support.
Apprentice CSR - NVQ Training & Career Growth in Newcastle upon Tyne employer: ORIX Auto Infrastructure Services Limited
Contact Detail:
ORIX Auto Infrastructure Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice CSR - NVQ Training & Career Growth in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. Think about how you'd handle tricky situations and be ready to showcase your problem-solving skills.
✨Tip Number 3
Show your enthusiasm for the role! When you get the chance to chat with recruiters, let them know why you're excited about the apprenticeship and how it aligns with your career goals.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and you’re in the loop for any updates or opportunities.
We think you need these skills to ace Apprentice CSR - NVQ Training & Career Growth in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see how excited you are about helping customers and being part of our team.
Tailor Your Application: Make sure to customise your application to highlight relevant experiences and skills that match the job description. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at ORIX Auto Infrastructure Services Limited
✨Know the Company Inside Out
Before your interview, do some research on the mobile network provider. Understand their services, values, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare for Common Questions
Think about the typical questions you might be asked, especially around customer service scenarios. Practice your responses to questions like 'How would you handle an upset customer?' This will help you feel more confident during the interview.
✨Showcase Your Communication Skills
As a Customer Service Advisor, strong communication is key. During the interview, make sure to articulate your thoughts clearly and listen actively. This will demonstrate your ability to engage with customers effectively.
✨Highlight Your Willingness to Learn
Since this role involves an Apprenticeship scheme, emphasise your eagerness to learn and grow. Share examples of how you've embraced learning opportunities in the past, and express your excitement about developing your skills in this position.