At a Glance
- Tasks: Lead and optimise our Salesforce platform and commercial tech stack for better efficiency.
- Company: Oritain is a global leader in product verification, promoting sustainability and transparency in supply chains.
- Benefits: Enjoy 27 days of annual leave, health cash plan, life insurance, and hybrid working options.
- Why this job: Join a mission-driven team making a real impact on sustainability and global supply chains.
- Qualifications: 5+ years as a Salesforce Administrator with relevant certifications and strong technical skills required.
- Other info: Work in a dog-friendly office and enjoy two paid volunteering days each year.
The predicted salary is between 43200 - 72000 £ per year.
About Us: Oritain is the global leader in product verification, with locations in Auckland, Dunedin, London, Singapore and Washington D.C. Our vision is to be the source of truth in global supply chains and our mission is to harness science, technology and services to create a community of origin verified buyers and suppliers, protecting our people and planet. Sustainability isn’t just about tackling climate change; it represents a growing conscience around our actions and the impact they have on people, animals and the planet. The personal, professional and governmental move to sustainable practice is driven by a desire to change our impact on the world, but we can’t do this without knowing the certainty of our actions. Transparency is one way of holding ourselves accountable, but for it to be effective, it must be underpinned by proven traceability. Our scientific traceability does just that. Working with Mother Nature, we help brands across fashion, food, and pharmaceutical industries verify the origin and authenticity of their products and raw materials. With this verified truth, brands are empowered to make changes across their supply chain to operate more sustainably and pass those assurances onto their consumers.
About the Role: As Senior Salesforce Administrator & Commercial Applications Specialist, you will take the lead in managing, optimising, and supporting our Salesforce platform and wider commercial tech stack (including HubSpot, 6sense, Gong, LinkedIn Navigator, Lusha, LeadIQ, and more). You’ll work closely with cross-functional teams across Oritain to build efficient solutions, integrate systems, and enable smarter, scalable ways of working - all while ensuring high data integrity and user engagement.
Key Responsibilities:
- Salesforce Management & Customisation
- Administer Salesforce (Sales Cloud, Service Cloud, etc.) including user setup, profiles, roles, and permissions
- Build and maintain automations using Flow Builder, Process Builder, and declarative tools
- Customise the platform using Salesforce tools (Workflow Rules, Visualforce, Apex triggers, etc.)
- Stay on top of Salesforce updates and roll out new features in line with business goals
- Act as administrator for Oritain’s sales and marketing tools (e.g. HubSpot, 6sense, Gong)
- Provide training, enablement, and troubleshooting support for tool adoption and optimisation
- Collaborate with internal teams to ensure tools are used effectively and integrated where needed
- Maintain data hygiene across platforms through imports, audits, and clean-ups
- Develop dashboards and reports to support commercial decision-making
- Support user requests and troubleshoot issues via support ticketing and knowledge-sharing resources
- Partner with stakeholders to translate business needs into scalable system solutions
- Monitor system performance and proactively identify opportunities for optimisation
- Maintain best practices in data security and access governance
Requirements:
- 5+ years’ experience as a Salesforce Administrator or in a similar role
- Salesforce Administrator (ADM 201) certification (required)
- Additional certifications such as Advanced Admin or Platform App Builder (a plus)
- Strong technical knowledge of Salesforce Lightning and configuration tools
- Experience integrating Salesforce with other platforms (e.g., ERP or marketing automation tools)
- A detail-oriented, analytical approach with excellent problem-solving skills
- Strong interpersonal and communication skills to translate tech into business impact
- Bachelor’s degree in business, Information Technology, or a related field (or equivalent work experience).
We believe in rewarding our team with meaningful benefits that support your wellbeing and work-life balance. Here’s what you can expect:
- 27 days of annual leave, plus your birthday off to celebrate in style
- Health Cash Plan to support everyday health costs and Life Insurance for peace of mind
- 2 paid volunteering days each year to give back to the causes you care about
- Hybrid working to suit your lifestyle and a dog-friendly office for your four-legged friends
Senior Salesforce & Commercial Application Administrator employer: Oritain
Contact Detail:
Oritain Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Salesforce & Commercial Application Administrator
✨Tip Number 1
Familiarise yourself with Oritain's mission and values, especially their focus on sustainability and traceability. This will help you align your responses during interviews and demonstrate your genuine interest in their work.
✨Tip Number 2
Showcase your experience with Salesforce and other commercial applications by preparing specific examples of how you've optimised systems or improved data integrity in previous roles. Be ready to discuss these in detail.
✨Tip Number 3
Network with current or former employees of Oritain on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Stay updated on the latest Salesforce features and best practices, particularly around Flow Builder and Process Builder. Being knowledgeable about recent updates can set you apart as a proactive candidate who is ready to contribute from day one.
We think you need these skills to ace Senior Salesforce & Commercial Application Administrator
Some tips for your application 🫡
Understand the Company: Familiarise yourself with Oritain's mission and values. Highlight your alignment with their commitment to sustainability and transparency in your application.
Tailor Your CV: Ensure your CV reflects relevant experience as a Salesforce Administrator, particularly focusing on your technical skills and any certifications you hold. Mention specific tools you've worked with that are listed in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sustainability and how your skills can contribute to Oritain's goals. Use specific examples from your past roles to demonstrate your problem-solving abilities and technical expertise.
Highlight Collaboration Skills: Since the role involves working closely with cross-functional teams, emphasise your interpersonal and communication skills. Provide examples of how you've successfully collaborated with others to achieve common goals.
How to prepare for a job interview at Oritain
✨Showcase Your Salesforce Expertise
Make sure to highlight your experience with Salesforce, especially your familiarity with Sales Cloud and Service Cloud. Be prepared to discuss specific projects where you've customised the platform or implemented new features that improved efficiency.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles, particularly those related to data integrity and system optimisation. This will show your analytical approach and ability to translate technical issues into business solutions.
✨Emphasise Collaboration Experience
Since the role involves working closely with cross-functional teams, be ready to share instances where you've successfully collaborated with different departments. Highlight how you communicated technical concepts to non-technical stakeholders.
✨Align with Oritain's Mission
Familiarise yourself with Oritain's commitment to sustainability and transparency. During the interview, express how your values align with their mission and how you can contribute to their goals through your role as a Senior Salesforce Administrator.