Senior Instructional Designer

As a Senior Instructional Designer, you will play a critical role in designing and delivering engaging, effective learning experiences that support the professional development of our global team and contribute to key organisational priorities. Using evidence-based instructional design methodologies, you will create innovative and accessible learning solutions across a range of modalities, including eLearning, instructor-led training, blended learning, microlearning, and more.

You will collaborate closely with subject matter experts and internal stakeholders to identify learning needs, develop high-quality training content, and continuously evaluate and improve learning experiences. This role is central to enabling a culture of continuous learning and supports the People and Culture strategy through impactful learning initiatives.

Learning Design, Technology & Development

• Conduct needs analyses and performance assessments to develop targeted learning solutions aligned with organisational goals.
• Design and produce engaging learning content, including facilitator guides, learner journeys, workbooks, eLearning modules, job aids, and assessments.
• Apply instructional design models (e.g., ADDIE) to ensure effectiveness, engagement, and accessibility.
• Recommend and implement strategies to evaluate learning outcomes through feedback, analytics, and performance metrics.
• Write clear, skills-focused content aligned with defined learning objectives.
• Stay informed on emerging trends and tools in learning and development, incorporating best practices into design and delivery.
• Continuously review and enhance training materials based on learner feedback and evolving business needs.

Collaboration & Stakeholder Engagement

• Partner with subject matter experts, project managers, and business teams to gather content and align learning initiatives with strategic priorities.
• Present learning concepts and prototypes to stakeholders and incorporate feedback into final deliverables.
• Work collaboratively with teams across Sales, Marketing, Commercial Enablement, and People & Culture to ensure integration of learning initiatives with broader business strategies.
• Serve as an advisor on learning and development strategies and solutions.

Fostering a Learning Culture

• Support the development of a continuous learning culture by promoting initiatives such as mentorship programs, knowledge-sharing forums, and learning events.
• Encourage employees to participate in professional development opportunities and support their growth journeys.

• At least 4 years of experience in instructional design, learning development, or a related field.
• A degree in a relevant discipline is a plus; equivalent practical experience is equally valued.
• Proficiency with learning technologies including Microsoft Office, eLearning authoring tools, video editing software, and Learning Management Systems (LMS).
• Strong understanding of adult learning principles and instructional design methodologies.
• Ability to manage multiple projects, balance priorities, and meet deadlines in a collaborative, solutions-focused environment.
• Excellent written and verbal communication skills with the ability to present complex information clearly and concisely.
• Creative and curious, with a passion for developing innovative learning experiences across various formats.
• Commitment to continuous improvement and openness to feedback from peers and stakeholders.
• Comfortable working both independently and as part of a cross-functional team

• 27 days annual leave + your birthday off
• Health Cash Plan & Life Insurance
• 2 paid volunteer days per year
• A dog-friendly London office
• Learning & Development opportunities

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