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- Tasks: Lead a luxury watch boutique, driving sales and delivering exceptional client experiences.
- Company: Join Oris, a renowned Swiss watchmaker with a rich heritage.
- Benefits: Competitive salary, commission structure, and a supportive work environment.
- Why this job: Be part of a passionate team and make a real impact in the luxury industry.
- Qualifications: 3-5 years in luxury retail, strong sales and leadership skills required.
- Other info: Exciting opportunities for personal growth and development await you.
The predicted salary is between 36000 - 60000 £ per year.
Are you passionate about luxury watches and experienced in the luxury industry? Do you want to be part of a renowned Swiss watchmaking company with a focus on craftsmanship and quality? Then this is your chance to excel at the Oris Boutique London to drive growth at our Mayfair Flagship Boutique. This is more than just a Boutique Manager role; it’s an opportunity to deliver best-in-class client experiences in an environment where your ideas and contribution are proactively encouraged.
Oris is an independent Swiss watch company deeply rooted in Hölstein, where we’ve been making beautiful, timeless, high-functioning mechanical watches for more than 120 years. As an independent company, we value your initiatives that will contribute to the success of our boutique – from organising events and activations to expanding our B2B network in the UK and managing our local Instagram & boutique newsletter.
Your main duties:
- As Boutique Manager, you will be a strategic leader responsible for driving revenue growth, building direct sales opportunities, and nurturing strong client and industry relationships to elevate the visibility and performance of Oris.
- With a deep understanding of the brand, you will proactively identify opportunities, execute compelling activations, and foster a positive, results-driven team culture.
Your responsibilities:
- Develop and implement the boutique strategy to achieve and exceed ambitious targets, leading the team on sales tactics including pushing key pieces, proactive customer outreach/follow up, and ongoing refinement of the selling ceremony.
- Recruit, lead, coach & motivate boutique sales associates to reach sales targets and oversee best-in-class clienteling behaviour & deep brand knowledge.
- Achieve high customer satisfaction across all interactions, ensuring that the team goes consistently above and beyond to support their needs, including during selling appointments, aftersales service, email/ticketing enquiries, and handling complaints.
- Maintain the highest presentation standards across all areas including visual merchandising, display furniture, sales floor, staff appearance, building maintenance, and stock room organisation.
- Build and execute the boutique activation calendar with a clear focus on ROI, including customer acquisition and retention. Activities include events, loyalty rewards, local networking & partnerships, boutique e-newsletters, social media posts (IG & FB) and seasonal moments.
- Grow data capture to enable targeted clienteling that can impact footfall and conversion.
- Leverage local networking to engage contacts with B2B partnerships and bespoke deals.
- Ownership of operational management duties including overseeing delivery checks, organising opening hours and rotas, accountability for stock compliance and inventory work, creating daily and monthly reports, and cash-book management.
The ideal candidate will have:
- 3-5 years of experience, a solid understanding of luxury retail operations and a proven track record in sales, business development, corporate deals and partnerships.
- Commercially savvy and detail-oriented, with strong business acumen, budget & project management skills, and fluency in MS Office including Outlook, PowerPoint and Excel.
- Exceptional interpersonal and leadership skills, including networking, relationship-building, clienteling and team-building.
- Highly motivated, passionate and adaptable, with excellent communication skills and high personal presentation standards.
- Able to work weekends and seasonal periods when required.
At Oris, we value your talent and dedication. In addition to a competitive salary and commission structure, we offer a stimulating work environment that encourages your growth and development.
How to apply:
If you are ready to take the next step in your career within the luxury industry, apply now and become a member of our dedicated team at Oris. Simply click the Easy Apply button to send your application. If your profile matches our search, you will be contacted by our team for an initial interview.
About Oris:
Visit our website for more information about our rich history and collections. We look forward to receiving your application.
Boutique Manager in City of London employer: Oris
Contact Detail:
Oris Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Boutique Manager in City of London
✨Tip Number 1
Get to know the brand inside out! Dive deep into Oris's history, values, and product range. This knowledge will not only impress during interviews but also help you connect with the team and clients on a deeper level.
✨Tip Number 2
Network like a pro! Attend luxury watch events or local meet-ups to build relationships in the industry. The more connections you make, the better your chances of landing that Boutique Manager role at Oris.
✨Tip Number 3
Showcase your passion for luxury watches on social media! Share your insights, reviews, or even your own collection. This not only demonstrates your enthusiasm but also aligns with Oris's focus on engaging with clients through platforms like Instagram.
✨Tip Number 4
Apply directly through our website! It’s the easiest way to get noticed. Make sure to highlight your relevant experience and how you can contribute to the boutique's success. We’re excited to see what you bring to the table!
We think you need these skills to ace Boutique Manager in City of London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for luxury watches shine through! We want to see your enthusiasm for the brand and how it aligns with our values at Oris.
Tailor Your Experience: Make sure to highlight your relevant experience in the luxury retail sector. We’re looking for specific examples of how you’ve driven sales and built client relationships in your previous roles.
Be Creative: Don’t be afraid to showcase your ideas! Whether it’s about events or social media strategies, we appreciate innovative thinking that can contribute to our boutique's success.
Apply Through Our Website: Remember to apply directly through our website! It’s the easiest way for us to receive your application and get you on the path to joining our team at Oris.
How to prepare for a job interview at Oris
✨Know Your Luxury Watches
Before the interview, brush up on your knowledge of luxury watches, especially Oris's collections. Familiarise yourself with their craftsmanship, history, and unique selling points. This will not only show your passion but also help you engage in meaningful conversations during the interview.
✨Demonstrate Leadership Skills
As a Boutique Manager, you'll need to showcase your leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on your coaching and motivational techniques. Be ready to discuss how you would inspire your team to achieve sales targets and deliver exceptional client experiences.
✨Showcase Your Strategic Thinking
Think about how you would develop and implement a boutique strategy. Be prepared to share ideas on driving revenue growth, enhancing customer satisfaction, and executing engaging activations. This will demonstrate your commercial savvy and ability to think critically about the business.
✨Engage with B2B Networking Ideas
Since building B2B partnerships is key, come equipped with ideas on how to leverage local networking opportunities. Discuss potential collaborations or bespoke deals that could benefit the boutique. This shows your proactive approach and understanding of the luxury market.
