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- Tasks: Lead a team of engineers, manage client communication, and ensure project success.
- Company: Join a dynamic company in Sheffield focused on delivering top-notch service.
- Benefits: Enjoy a competitive salary and a supportive work environment with training opportunities.
- Why this job: Be part of a collaborative culture that values problem-solving and professional growth.
- Qualifications: Experience with electrical systems is a plus; strong communication skills are essential.
- Other info: This is a fixed-term contract covering maternity leave for 12 months.
The predicted salary is between 25000 - 35000 £ per year.
We are looking for a Service Supervisor on a 12 Month fixed-term contract to cover maternity leave. The role involves managing a team of engineers and ensuring excellent service delivery, client communication, and smooth project execution.
Responsibilities of this Service Supervisor:
- Team Management: Lead 7 field service engineers and 1 admin, ensuring efficient work and task completion.
- Client Communication: Handle customer queries and provide project updates.
- Project Coordination: Ensure timely completion of work orders and manage ordering of parts/materials.
- Health & Safety: Ensure all work follows safety procedures.
- Administration: Oversee invoicing, purchase orders, timesheets, and expenses.
- Problem Solving: Resolve issues quickly to maintain job progress.
- Training & Development: Support team training and certification.
Experience & Skills for this Service Supervisor role:
- Experience with LV and MV electrical systems is preferred - not essential.
- Previous service management or project-based experience is a plus.
- IT Skills: Proficient in Microsoft Office (Word, Excel, Outlook).
- Communication: Strong attention to detail and customer service skills.
- Health & Safety: Familiarity with safety regulations is beneficial.
Service Supervisor in Sheffield employer: Orion
Contact Detail:
Orion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Supervisor in Sheffield
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Service Supervisor. Understanding how to effectively manage a team and coordinate projects will help you stand out during interviews.
✨Tip Number 2
Brush up on your knowledge of LV and MV electrical systems, even if it's not essential. Showing a willingness to learn and adapt can impress potential employers.
✨Tip Number 3
Highlight your communication skills in conversations with us. Being able to articulate your thoughts clearly and demonstrate strong customer service abilities is crucial for this role.
✨Tip Number 4
Prepare examples of how you've successfully resolved issues in previous roles. Problem-solving is key in this position, and sharing your experiences can showcase your capability.
We think you need these skills to ace Service Supervisor in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in team management and project coordination. Emphasise any previous roles where you managed a team or handled client communication.
Craft a Strong Cover Letter: In your cover letter, explain why you're interested in the Service Supervisor role specifically. Mention your familiarity with health and safety regulations and how your skills align with the responsibilities outlined in the job description.
Highlight Relevant Skills: Clearly list your IT skills, particularly your proficiency in Microsoft Office. If you have experience with LV and MV electrical systems, make sure to mention it, even if it's not essential.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for this role.
How to prepare for a job interview at Orion
✨Showcase Your Leadership Skills
As a Service Supervisor, you'll be leading a team of engineers. Be prepared to discuss your previous experience in team management, highlighting specific examples where you successfully led a team or resolved conflicts.
✨Demonstrate Strong Communication Abilities
Client communication is key in this role. Practice articulating how you've handled customer queries in the past and how you keep clients updated on project progress. Clear communication can set you apart.
✨Familiarise Yourself with Health & Safety Regulations
Understanding health and safety procedures is crucial for this position. Brush up on relevant regulations and be ready to discuss how you've ensured compliance in previous roles or how you would approach it in this one.
✨Prepare for Problem-Solving Scenarios
The ability to resolve issues quickly is essential. Think of examples from your past work where you faced challenges and how you overcame them. This will demonstrate your problem-solving skills effectively.
