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For Companies At a Glance
- Tasks: Install, maintain, and repair electrical equipment while providing top-notch customer service.
- Company: Dynamic company with a focus on innovation and teamwork.
- Benefits: Competitive salary, overtime potential, and opportunities for professional growth.
- Why this job: Join a hands-on role that combines travel and technical challenges in the electrical field.
- Qualifications: Strong knowledge of high voltage systems and excellent problem-solving skills.
- Other info: Work independently and contribute to a positive team culture.
The Field Service Engineer is responsible for the installation, maintenance, repair and commissioning of electrical equipment at customer sites throughout the UK. This role ensures equipment is safe, reliable, and performing to the required technical standards, while delivering excellent customer service.
Key Responsibilities of this Field Service Engineer Role:
- Provide frontline technical support to customers, ensuring issues are resolved quickly and professionally.
- Investigate equipment faults, identify root causes, and implement effective repair solutions.
- Conduct inspections and testing throughout all stages of work, ensuring equipment is safe and fully operational before handover.
- Produce clear work documentation, including risk assessments and method statements for all tasks.
- Carry out site surveys to gather technical information for reporting, quoting, and project planning.
- Work closely with the Service Manager when assigned to overseas or complex service projects.
- Support other service engineers by sharing technical knowledge and assisting with more complex tasks.
- Perform scheduled servicing, repairs, and product upgrades in line with technical specifications and service procedures.
- Work safely in environments that may involve electrical hazards, ensuring all work meets safety regulations.
- Act as the primary point of contact for customers while on-site, ensuring they are updated throughout the job.
- Follow all company procedures, safety guidelines, and quality standards.
- Uphold company values and contribute positively to team culture.
- Complete any other reasonable duties required to support the service function.
Essential Skills, Experience & Qualifications needed for this Field Service Engineer role:
- Strong knowledge of high voltage electrical distribution/supply systems with proven fault finding and repair ability.
- Experience with switchgears.
- Experience working with electrical capital equipment, including installation, commissioning, and design principles.
- Qualified or willing to train to work in hazardous or controlled electrical environments.
- Ability to read and work from technical data, diagrams, and engineering documentation with excellent attention to detail.
- Capable of working independently, managing workloads, and delivering work accurately to agreed plans.
- Strong problem solving skills with a right first time approach.
- Customer focused attitude with good communication and commercial awareness.
Salary & Benefits:
- Base salary: Up to £45,000- DOE
- Overtime: Up to circa 20,000 additional earnings plus benefits
Thank you for your application. Due to the volume of applications, we cannot respond to everyone personally. If you haven't heard back within 5 working days, please assume your application has been unsuccessful.
Field Service Engineer in Milton Keynes employer: Orion
Contact Detail:
Orion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that Field Service Engineer role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to electrical systems and customer service. We recommend doing mock interviews with friends or using online resources to get comfortable talking about your skills and experiences.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you’ve tackled technical issues in the past. We want to see how you think on your feet and resolve challenges effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have exclusive roles listed there that you won’t find anywhere else. Let’s get you that Field Service Engineer position!
We think you need these skills to ace Field Service Engineer in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your experience with high voltage electrical systems and any relevant qualifications. We want to see how your skills match what we're looking for!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We love candidates who can demonstrate a strong problem-solving mindset, especially when it comes to fault finding and repairs.
Be Clear and Concise: When writing your cover letter or any supporting documents, keep it clear and to the point. We appreciate straightforward communication, so make sure you convey your key points without unnecessary fluff.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there.
How to prepare for a job interview at Orion
✨Know Your Stuff
Make sure you brush up on your knowledge of high voltage electrical distribution systems and switchgears. Be ready to discuss your experience with installation, commissioning, and fault finding. The more you can demonstrate your technical expertise, the better!
✨Show Off Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled complex issues in the past. Think about times when you identified root causes and implemented effective solutions. This will show that you have a right-first-time approach and can handle challenges head-on.
✨Customer Service is Key
Since you'll be the primary point of contact for customers, it's crucial to highlight your customer-focused attitude. Share experiences where you provided excellent service or resolved customer issues quickly and professionally. This will demonstrate your ability to maintain strong relationships.
✨Safety First!
Familiarise yourself with safety regulations and procedures related to electrical work. Be prepared to discuss how you ensure safety on-site and how you’ve handled hazardous environments in the past. Showing that you prioritise safety will resonate well with the interviewers.
