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- Tasks: Welcome customers and provide exceptional service in our showroom.
- Company: Join a leading home improvement company with a focus on innovation and quality.
- Benefits: Ongoing training, career development, and a supportive work environment.
- Why this job: Be the friendly face that transforms customer experiences and makes a real impact.
- Qualifications: Passion for customer service and strong organisational skills.
- Other info: Full training provided; perfect for those looking to grow in a dynamic team.
The predicted salary is between 28800 - 48000 £ per year.
About us: Orion Windows are a group of six retail brands operating across the North of England and Cumbria, forming part of the £60 million turnover Conservatory Outlet Group. As established leaders in the design and installation of conservatories, orangeries, windows, doors, and modern living spaces, we are committed to transforming homes with innovative, high-quality products that combine striking design with everyday functionality. Our approach is rooted in delivering exceptional customer service. Our employees are the heart of the business, and we invest in great people by offering ongoing career development and training opportunities. If you are passionate about making a difference and want to be part of a team that values your ideas and hard work, we would love to hear from you.
About the role: As our Sales Support Staff, you will be the welcoming face that greets our customers and ensures they have a memorable experience. Here’s what your role entails:
- Welcome and assist customers: Make every customer feel at home by providing a warm welcome and ensuring their comfort in our showroom.
- Deliver exceptional customer service: Offer professional, courteous, and personalised assistance to meet the needs of each customer.
- Build strong relationships: Engage with customers, understand their home improvement needs, and guide them through our wide range of products.
- Stay Organised: Handle administrative tasks and keep our showroom running smoothly.
Who we’re Looking For: We’re seeking someone who is passionate about customer service and has strong organisational skills. Here’s what we’re looking for:
- Previous experience in reception or customer service roles in a showroom is ideal; however, full training will be provided.
- Excellent administrative and organisational abilities.
- A friendly and approachable demeanour, combined with a professional attitude.
Ready to Join Our Team? If you’re excited about becoming part of our growing company and contributing to our success, we’d love to hear from you! Please submit your CV. Take the next step in your career with a company that values your contributions and offers a supportive, engaging workplace. We can’t wait to welcome you on board!
Sales Support employer: Orion Windows
Contact Detail:
Orion Windows Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Orion Windows. Understand their products and values so you can show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about making customers feel welcome, think of examples from your past experiences where you went above and beyond for a customer. This will help you shine during the interview.
✨Tip Number 3
Be ready to showcase your organisational skills! Think of times when you successfully managed multiple tasks or kept things running smoothly. Orion Windows values strong organisational abilities, so make sure to highlight these in your conversation.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Sales Support
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and how you can make a difference in our team.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience, especially in customer service or reception roles. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your key skills and experiences are easy to spot. A well-structured application goes a long way!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into our hands quickly, and we can’t wait to read it!
How to prepare for a job interview at Orion Windows
✨Know the Company
Before your interview, take some time to research Orion Windows. Understand their products, values, and what sets them apart in the market. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
Since the role is all about customer interaction, be prepared to share specific examples from your past experiences where you provided exceptional customer service. Highlight how you made customers feel valued and how you handled any challenges that arose.
✨Demonstrate Organisational Abilities
As a Sales Support Staff member, staying organised is key. Be ready to discuss how you manage your time and tasks efficiently. You could mention tools or methods you use to keep track of your responsibilities, which will show that you’re proactive and detail-oriented.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows that you’re engaged and serious about contributing to the company’s success.
