At a Glance
- Tasks: Assist with sales quotes, customer inquiries, and administrative support in a dynamic environment.
- Company: Join a well-established manufacturing business in Marlow, known for its supportive culture.
- Benefits: Enjoy a competitive salary, potential for flexible working hours, and a collaborative team atmosphere.
- Why this job: Gain valuable experience in sales administration while contributing to customer satisfaction and business success.
- Qualifications: Previous administration experience and a strong customer service mindset are essential.
- Other info: This is a fixed-term contract with the possibility of extension.
The predicted salary is between 20000 - 30000 £ per year.
Location: Marlow
Salary: £25,000
Hours & Length: 37 hours per week for 6 months with potential to extend
Our client, a well-established manufacturing business based in Marlow, is currently seeking an Inside Sales Administration Assistant to join their team on a fixed term contract basis. This role offers a fantastic opportunity to work in a fast-paced environment, supporting both the customer service and sales functions. This role will start 5 days on site to account for training with the potential to move to a condensed work week.
Key Responsibilities for the Administration Assistant:
- Prepare and issue accurate sales quotations in a timely manner, ensuring alignment with pricing structures and customer requirements.
- Support the uninterrupted flow of business and coordinate between all relevant disciplines and customers to be the single point of contact.
- Maintain and update quotation records, customer files, and CRM systems with a high level of accuracy.
- Support the Customer Service team with general administrative duties.
- Follow up on outstanding quotations and provide updates to the relevant sales or customer service personnel.
- Assist in managing customer enquiries via email, providing a professional and helpful response.
- Ensure all documentation complies with internal processes and industry regulations.
- Provide additional support when required.
Key Attributes for the Administration Assistant:
- Prior experience within an Administration.
- A strong customer service mindset.
- Highly organised with the ability to prioritise effectively.
- Great attention to detail and capable of working across multiple systems.
- Effective communicator, able to coordinate with various departments.
If you are interested in this exciting Customer Service Administrator opportunity, please don't hesitate to get in contact with Ellie Gibson at Orion.
Sales Administration Assistant employer: Orion Electrotech Sales
Contact Detail:
Orion Electrotech Sales Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administration Assistant
✨Tip Number 1
Familiarise yourself with the company's products and services. Understanding what they offer will not only help you in the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your CRM software skills. Since maintaining customer files and updating records is crucial for this role, being proficient in relevant systems will give you an edge over other candidates.
✨Tip Number 3
Practice your communication skills. As you'll be coordinating between departments and responding to customer enquiries, showcasing your ability to communicate effectively can set you apart during the selection process.
✨Tip Number 4
Prepare examples of how you've demonstrated a strong customer service mindset in previous roles. Being able to share specific instances where you've gone above and beyond for customers will highlight your suitability for the position.
We think you need these skills to ace Sales Administration Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and customer service. Use keywords from the job description, such as 'sales quotations', 'customer enquiries', and 'CRM systems' to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how your skills align with the responsibilities listed, like your ability to maintain accurate records and support customer service.
Highlight Relevant Skills: In your application, emphasise your organisational skills, attention to detail, and effective communication abilities. These are key attributes for the Sales Administration Assistant role and should be clearly demonstrated in your written materials.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for this role.
How to prepare for a job interview at Orion Electrotech Sales
✨Showcase Your Organisational Skills
As a Sales Administration Assistant, being organised is key. Prepare examples of how you've managed multiple tasks or projects in the past, and be ready to discuss your methods for prioritising work effectively.
✨Demonstrate Your Customer Service Mindset
This role requires a strong customer service focus. Be prepared to share specific instances where you've gone above and beyond to assist customers, and highlight your ability to communicate professionally and helpfully.
✨Familiarise Yourself with CRM Systems
Since maintaining and updating CRM systems is part of the job, it’s beneficial to have a basic understanding of how these systems work. If you have experience with any specific CRM software, mention it during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle challenging situations. Think of scenarios where you had to coordinate between departments or manage customer enquiries, and be ready to explain your approach.