Technical Support Engineer

Technical Support Engineer

Guildford Full-Time 45000 Β£ / year Home office (partial)
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At a Glance

  • Tasks: Provide real-time technical support and deliver training sessions to customers.
  • Company: Join a dynamic team focused on advanced electromechanical products.
  • Benefits: Competitive salary, flexible working hours, and opportunities for growth.
  • Why this job: Make a difference by helping customers with cutting-edge technology.
  • Qualifications: Fluency in German and experience in technical support required.
  • Other info: Exciting environment with potential for career advancement.

We are seeking a highly skilledTechnical SupportEngineerwho is fluent in German to join our clients dynamic team. The ideal candidate will have had experience inproviding technical support to end users of a advanced, precision electromechanical products.

Key Responsibilities:

Applying for this role is straight forward Scroll down and click on Apply to be considered for this position.
Providing real-time technical support to customers
Delivering training sessions onsite and virtually
Create, update and maintai…

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Technical Support Engineer employer: Orion Electrotech Manufacturing

Join a forward-thinking company that values innovation and collaboration, where as a Technical Support Engineer, you will be part of a dynamic team dedicated to providing exceptional support for advanced electromechanical products. With a strong emphasis on employee growth, we offer comprehensive training and development opportunities, fostering a culture of continuous learning in a supportive environment. Located in a vibrant area, our workplace promotes work-life balance and encourages a sense of community among colleagues.
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Contact Detail:

Orion Electrotech Manufacturing Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Technical Support Engineer

✨Tip Number 1

Get to know the company inside out! Research their products and services, especially the advanced electromechanical ones. This will help you tailor your responses during interviews and show that you're genuinely interested.

✨Tip Number 2

Practice your technical skills! Since you'll be providing support, brush up on troubleshooting techniques and common issues related to their products. Being able to demonstrate your expertise can really set you apart.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and possibly even a referral, which can boost your chances of landing the job.

✨Tip Number 4

Don't forget to apply through our website! It's the easiest way to get your application noticed. Plus, it shows you're serious about joining the team. So, scroll down and hit that Apply button!

We think you need these skills to ace Technical Support Engineer

Technical Support
Fluency in German
Experience with Electromechanical Products
Real-time Problem Solving
Customer Service Skills
Training Delivery
Communication Skills
Technical Documentation

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your experience in providing technical support, especially with electromechanical products. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about technical support and how your fluency in German can benefit our team. Keep it engaging and personal – we love a bit of personality!

Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We’re looking for candidates who can think on their feet and provide real-time solutions, so share those success stories!

Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Just scroll down and click on Apply – we can’t wait to hear from you!

How to prepare for a job interview at Orion Electrotech Manufacturing

✨Know Your Tech Inside Out

Make sure you’re well-versed in the technical aspects of electromechanical products. Brush up on common issues and solutions, as well as any specific products the company offers. This will help you answer questions confidently and demonstrate your expertise.

✨Practice Your German

Since fluency in German is a must, don’t forget to practice! Try conducting mock interviews in German or discussing technical topics with a friend. This will not only boost your language skills but also show your commitment to the role.

✨Prepare for Real-Time Scenarios

Expect to be tested on your ability to provide real-time support. Prepare by thinking through potential customer issues and how you would resolve them. You might even want to role-play these scenarios with a friend to get comfortable.

✨Showcase Your Training Skills

Since delivering training sessions is part of the job, be ready to discuss your experience in this area. Think of examples where you’ve successfully trained others, whether onsite or virtually, and be prepared to share your approach and techniques.

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