Europe Travel Sales Consultant

We are excited to be recruiting a Sales Consultant for our European Sales team, a position which offers excellent prospects in a rapidly growing and award-winning tour operator. Our key requirement is someone who is passionate about, and experienced in travelling in Europe.

THE POSITION

We have a strong heritage in Europe given that the initial proposition of the company was The Big Short Break, which focused a lot on Europe. Key regions of interest include: Italy, Greece, Portugal, Spain, France, Croatia, Finland, Iceland, Norway and Sweden. Experience or expertise relating to the United Kingdom, Ireland and/or Turkey would be a distinct advantage. As a company, our goal is to offer detailed itineraries, organised by true specialists, and delivered with a service that is above and beyond that being offered by any competitor. We seek candidates who feel they can support this vision. This position is a very hands-on role and the successful candidate will be passionate about Europe, be highly organised, driven, be an excellent communicator, and clearly understand our customers’ needs. Remuneration and its related package will include a competitive salary and a range of benefits befitting such a position. We are inviting applications both externally and internally.

MAIN ROLES

• Providing high standard of sales and service levels for clients interested in holidays to your region;
• Selling holidays to clients in the most effective combination of conversion, service, knowledge and margin production and ultimately playing your part in ensuring that your team surpasses its targets.

SPECIFICS

• Selling to clients via email, phone, letter and in person
• Producing, pricing and amending itineraries
• Generating bookings from new customers through all appropriate channels
• Maximising retention of existing customers
• Achieving and exceeding pre-set sales targets
• Overseeing your Service Team in the production of documentation for your clients
• Checking that welcome home packs have gone to your clients prior to their return
• Contacting clients on return, thanking them for booking with us, obtaining feedback and nurturing for next trip
• Expanding and developing existing product
• Maintaining and building relationships with suppliers and country tourist boards
• Researching and updating destinations, activity and hotel information
• Involvement in the product and pricing planning processes, including assisting purchasing team with the negotiation of improved supplier contracts
• The possibility of research trips
• Taking an active role in team meetings
• Participating in company events, sometimes outside office hours
• Supporting the marketing team with ideas for social media and PR requests

RELEVANT EXPERIENCE

• Passion for, and demonstrable knowledge of European destinations.
• Experience of working in a Europe travel sales role at the bespoke end of travel is a benefit but not required and we will consider people without travel sales experience. The key for us is passion and knowledge of the region
• Proven ability to deliver high quality results in a timely fashion
• Strong communication skills. A personable manner

CONDITIONS OF EMPLOYMENT

• The receipt of satisfactory references prior to the start date
• The completion of an initial three-month probationary period
• Contractual freedom to commence employment
• All applicants should be able to accept legal employment in the UK

BENEFITS

• Competitive salary and a benefits package including: 23 days annual leave, increasing one day per full year of service up to 30 days
• Comprehensive bonus and incentive schemes
• Private medical insurance
• Enhanced contributory pension scheme
• Travel insurance
• Enhanced maternity policy
• Enhanced paternity policy
• Cycle to Work scheme
• Flexible working policy, including annual ‘workation’ (work from abroad) allowance
• Sabbatical option after five years of continuous service
• Regular social events and employee development initiatives

APPLICATION PROCESS

Please note that we are only able to consider applicants who are currently based in the UK and have the right to work in the UK. Applicants should send their CV, covering letter and - if relevant - travel profile (detailing all relevant travel experience and countries visited, when and for how long) to jobs@originaltravel.co.uk. Applicants will then hear from Original Travel as to whether they have been invited for an interview. There will likely be two interview rounds, with an appointment announced as soon as possible thereafter.